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About This Site

Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)

We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.

Past Incidents

Thursday 25th April 2024

No incidents reported

Wednesday 24th April 2024

No incidents reported

Tuesday 23rd April 2024

No incidents reported

Monday 22nd April 2024

No incidents reported

Sunday 21st April 2024

No incidents reported

Saturday 20th April 2024

No incidents reported

Friday 19th April 2024

No incidents reported

Thursday 18th April 2024

No incidents reported

Wednesday 17th April 2024

No incidents reported

Tuesday 16th April 2024

No incidents reported

Monday 15th April 2024

No incidents reported

Sunday 14th April 2024

No incidents reported

Saturday 13th April 2024

No incidents reported

Friday 12th April 2024

No incidents reported

Thursday 11th April 2024

No incidents reported

Wednesday 10th April 2024

No incidents reported

Tuesday 9th April 2024

MAINTENANCE: MetaKube Platform, scheduled 2 weeks ago

Affected Components: MetaKube Platform, all regions

Scheduled Start: 2024-04-09 06:00 UTC+01:00 (CET)

Scheduled End: 2024-04-09 07:00 UTC+01:00 (CET)

State: COMPLETED


Description:

To ensure long-term resiliency and scalability, we migrate all MetaKube clusters' Kubernetes API endpoint to new load balancers. The endpoint will resolve to new IPs, but the migration itself will be seamless.


Customer Impact during the maintenance:

  • Certain API actions won't propagate to clusters for up to 30min
  • Interruptions of existing connections to the Kubernetes API during a brief amount of time (5m)
  • Running workloads will not be affected
  • Network availability will not be affected
  • Storage availability will not be affected

Customer Actions:

  • No customer actions needed
  • Please inform us if you notice any irregularities

Network INCIDENT: SysEleven STACK issues in region CBK

Affected Components: SysEleven Stack, region CBK

Incident Start: 2024-04-09 10:34 UTC+01:00 (CET) Incident End: 2024-04-09 11:00 UTC+01:00 (CET)


Description:

  • Occurring errors are currently being investigated.

Customer Impact:

  • Connectivity is restricted

Monday 8th April 2024

Network INCIDENT: SysEleven STACK issues in region CBK

Affected Components: SysEleven Stack, region CBK

Incident Start: 2024-04-08 09:02 UTC+01:00 (CET) Incident End: 2024-04-08 09:30 UTC+01:00 (CET)


Description:

  • Occurring errors are currently being investigated.

Customer Impact:

  • Connectivity is restricted

Sunday 7th April 2024

No incidents reported

Saturday 6th April 2024

No incidents reported

Friday 5th April 2024

No incidents reported

Thursday 4th April 2024

No incidents reported

Wednesday 3rd April 2024

No incidents reported

Tuesday 2nd April 2024

No incidents reported

Monday 1st April 2024

No incidents reported

Sunday 31st March 2024

No incidents reported

Saturday 30th March 2024

No incidents reported

Friday 29th March 2024

No incidents reported

Thursday 28th March 2024

No incidents reported

Wednesday 27th March 2024

No incidents reported