At the moment we are facing issues with the designate DNS Infrastructure in both regions.
UPDATE 11:30: We resolved issues. We are aware of the root cause and will work to resolve it. If you still experience any issues, please contact us at email@example.com
UPDATE 11:52: We are facing new issues with designate DNS. We continue to investigate.
UPDATE 13:13: We could solve all issues.
We will keep you informed and apologise for any inconveniences.