Saturday 19th November 2022

SysEleven Network INCIDENT: Network issues

Affected Components: SysEleven Network, SysEleven API, all regions potentially affected**

Incident Start: 19th Nov. 2022/07:35 pm


We are currently experiencing issues within our network. Should you be affected, please contact us via our emergency hotline. Opening a ticket prior to calling us, helps us to evaluate, rectify and resolve issues that may persist with your setup.

Update 09:10 pm: All issues have been resolved. As far as we know at the moment, one of the couters at our Berlin Luetzowstraße datacenter was unfunctional and needed to be resetted. These routers are redundant, however, there was impact seen shortly after the failure of the router until all connections successfully moved to the redundant system.