Affected Components: F5 Loadbalancer, BKI
Incident Start: 1st Feb. 2023/15:35
Incident End: 1st Feb. 2023/16:15
Description:
- Malfunction of our F5 Cluster in BKI caused by http2
Customer Impact:
- Affected customers will see downtimes and/or flapping availabilty for their websites
- Affected customers were notified via E-Mail
- HTTP2 functions will be unavailable
Update 15:42:
A fix was applied to prevent the cluster from crashing, HTTP2 has been disabled for all customers on the F5 Loadbalancer in BKI
Update 15:55:
The cluster is running stable with the deployed fix. HTTP2 is still disabled.
Update 16:15:
The cluster is still stable, so we declare this incident resolved. HTTP2 will stay disabled until further notice.
