Thursday 31st August 2023

API INCIDENT: SysEleven STACK API issues, region DBL

Affected Components: SysEleven Stack API, region DBL

Incident Start: 31th Aug. 2023/14:15

Incident End: 31th Aug. 2023/15:00


  • We are seeing problems with the Cinder Volume services as well as Nova API services. The Accessibility of the SysEleven Stack API is not ensured.

Customer Impact:

  • Spawning new virtual machines (VMs) or changing existing resources is not possible.


We brought back the failed services, control over resources is back, we are observing the situation and search for the root cause