All systems are operational

About This Site

Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)

We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.

Past Incidents

Sunday 5th May 2019

No incidents reported

Saturday 4th May 2019

No incidents reported

Friday 3rd May 2019

No incidents reported

Thursday 2nd May 2019

No incidents reported

Wednesday 1st May 2019

No incidents reported

Tuesday 30th April 2019

No incidents reported

Monday 29th April 2019

No incidents reported

Sunday 28th April 2019

No incidents reported

Saturday 27th April 2019

No incidents reported

Friday 26th April 2019

No incidents reported

Thursday 25th April 2019

No incidents reported

Wednesday 24th April 2019

No incidents reported

Tuesday 23rd April 2019

No incidents reported

Monday 22nd April 2019

No incidents reported

Sunday 21st April 2019

No incidents reported

Saturday 20th April 2019

No incidents reported

Friday 19th April 2019

No incidents reported

Thursday 18th April 2019

No incidents reported

Wednesday 17th April 2019

Maintenance work on our infrastructure in DC DBL, scheduled 5 years ago

Between April 17th, 2019 0:00 and 6:00 AM (UTC +2) we will perform planned maintenance in Region DBL


During this period we will update the storage system.

During the maintenance window the following services will be affected:

  • Slower storage access

Should you have any trouble following the maintenance work please contact us.

MetaKube Dashboard / API MetaKube partial outage

2019-04-17 08:47 am

We are currently experiencing issues with the OpenStack infrastructure, MetaKube and some MetaKube clusters are running on. At the moment we are fixing the underlying issue and analyze which MetaKube clusters are affected and bring them back online again.

2019-04-17 09:22 am

The first effected Clusters are back online. Our MetaKube Engineering team is still working on a solution for every Cluster. If you mention any issues please feel free to contact our customer Support.

2019-04-17 10:04 am

Most of the effected Clusters are up and running in a normal stage. We are still working on this incident and come back with more information asap.

2019-04-17 10:32 am

Our monitoring and our personal checks show, that all customer clusters are up and running in a normale state. We close this incident and work on the root cause.

We will send out a RFO Report (Reason For Outage) as soon as we have identified all aspects of this issue.

If you still have problems with your cluster or identify unnormal behaviour in your cluster, please contact out customer Support.

Tuesday 16th April 2019

No incidents reported

Monday 15th April 2019

No incidents reported

Sunday 14th April 2019

No incidents reported

Saturday 13th April 2019

No incidents reported

Friday 12th April 2019

No incidents reported

Thursday 11th April 2019

No incidents reported

Wednesday 10th April 2019

No incidents reported

Tuesday 9th April 2019

SysEleven network partial outage

A network outage occured on April 9 at approximately 2:45 pm. This caused a temporary interruption in the availability of services from the internet. At the moment all services are available. We are investigating the issue.

Update: We have temporarily disabled one of our upstream traffic partners who seemed to cause the issues. We expect no further impact on our reachability. We already have request the RFO (Reason for outage).

Monday 8th April 2019

No incidents reported

Sunday 7th April 2019

No incidents reported

Saturday 6th April 2019

No incidents reported