All systems are operational

About This Site

Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)

We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.

Past Incidents

Sunday 18th October 2020

No incidents reported

Saturday 17th October 2020

No incidents reported

Friday 16th October 2020

No incidents reported

Thursday 15th October 2020

No incidents reported

Wednesday 14th October 2020

No incidents reported

Tuesday 13th October 2020

No incidents reported

Monday 12th October 2020

No incidents reported

Sunday 11th October 2020

No incidents reported

Saturday 10th October 2020

No incidents reported

Friday 9th October 2020

Compute SysEleven Stack issues in region DBL

One of our local storage nodes has failed, and won't restart. All VMs on this node are currenly unavailable.

We will keep you informed and apologise for any inconveniences.

Update 12:05: The node could not be recovered, all affected VMs are gone and will be removed from your list.

API SysEleven Stack API issues in Region DBL

Between 03:00 and 04:10 we were facing issues with the Octavia API of SysEleven Stack. The Octavia API was only partially reachable. Existing running Octavia loadbalancers were not affected.

We apologise for any inconveniences.

Thursday 8th October 2020

No incidents reported

Wednesday 7th October 2020

No incidents reported

Tuesday 6th October 2020

No incidents reported

Monday 5th October 2020

No incidents reported

Sunday 4th October 2020

No incidents reported

Saturday 3rd October 2020

Block Storage (Cinder Volumes / M1 Flavors) SysEleven Stack Block Storage issues in region DBL

We were facing issues with the distributed file system, a core component of the SysEleven Stack. During the issues it was possible that virtual machines can't be spawned or have no write access to their volumes(disks).

We will keep you informed and apologize for any inconveniences.

Update: 18:48 The issues were identified and fixed

Friday 2nd October 2020

No incidents reported

Thursday 1st October 2020

No incidents reported

Wednesday 30th September 2020

No incidents reported

Tuesday 29th September 2020

No incidents reported

Monday 28th September 2020

No incidents reported

Sunday 27th September 2020

No incidents reported

Saturday 26th September 2020

No incidents reported

Friday 25th September 2020

No incidents reported

Thursday 24th September 2020

No incidents reported

Wednesday 23rd September 2020

No incidents reported

Tuesday 22nd September 2020

SysEleven Stack API issues in Region CBK

Currently we are facing issues with the SysEleven Stack Nova API. We are working on a solution and keep you informed. The outage only affects spawning new virtual machines or changing existing resources.

We apologise for any inconveniences.

Update: We solved the problem with the Nova API

Monday 21st September 2020

No incidents reported

Sunday 20th September 2020

No incidents reported

Saturday 19th September 2020

No incidents reported