All systems are operational

About This Site

Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)

We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.

Past Incidents

Tuesday 19th January 2021

SysEleven Stack maintenance announcement CBK, scheduled 3 years ago

Between January 19th, 2021 22:00 PM and January 20th 07:00 AM (UTC +1) we will perform planned maintenance in Region CBK


We expect two short network interruptions up to one minute and degradation in storage performance.

  • network storage performance (m1 flavors and cinder volumes) will be degraded
  • SEOS(S3) performance will be degraded
  • local storage (L1 flavors) will not be affected, except for cinder volumes mounted on local storage instances
  • network availability will be affected
  • the API will not be affected
  • state of virtual machines will not be affected

Should you have any trouble following the maintenance work please contact us.

Thursday 14th January 2021

SysEleven Stack maintenance announcement in DBL, scheduled 3 years ago

Between January 14th, 2021 22:00 PM and January 15th 07:00 AM (UTC +1) we will perform planned maintenance in Region DBL


We expect two short network interruptions up to one minute and degradation in storage performance.

  • network storage performance (m1 flavors and cinder volumes) will be degraded
  • SEOS(S3) performance will be degraded
  • local storage (L1 flavors) will not be affected, except for cinder volumes mounted on local storage instances
  • network availability will be affected
  • the API will not be affected
  • state of virtual machines will not be affected

Should you have any trouble following the maintenance work please contact us.

Wednesday 13th January 2021

Network SysEleven Stack issues in region CBK

At the moment we are facing connectivitiy issues in region CBK.

We will keep you informed and apologise for any inconveniences.

Update 11:59 The connectivity issues were resolved at 11:14

Tuesday 12th January 2021

No incidents reported

Monday 11th January 2021

No incidents reported

Sunday 10th January 2021

No incidents reported

Saturday 9th January 2021

No incidents reported

Friday 8th January 2021

No incidents reported

Thursday 7th January 2021

No incidents reported

Wednesday 6th January 2021

No incidents reported

Tuesday 5th January 2021

No incidents reported

Monday 4th January 2021

No incidents reported

Sunday 3rd January 2021

No incidents reported

Saturday 2nd January 2021

No incidents reported

Friday 1st January 2021

No incidents reported

Thursday 31st December 2020

No incidents reported

Wednesday 30th December 2020

No incidents reported

Tuesday 29th December 2020

No incidents reported

Monday 28th December 2020

No incidents reported

Sunday 27th December 2020

No incidents reported

Saturday 26th December 2020

No incidents reported

Friday 25th December 2020

No incidents reported

Thursday 24th December 2020

Block Storage (Cinder Volumes / M1 Flavors) SysEleven Stack Block Storage issues in region DBL

At the moment we are facing issues with the distributed file system, a core component of the SysEleven Stack. At the moment it is possible that virtaul machines can't be spawned or have no write access to their volumes(disks).

We will keep you informed and apologise for any inconveniences.

Wednesday 23rd December 2020

No incidents reported

Tuesday 22nd December 2020

No incidents reported

Monday 21st December 2020

No incidents reported

Sunday 20th December 2020

No incidents reported

Saturday 19th December 2020

No incidents reported

Friday 18th December 2020

No incidents reported

Thursday 17th December 2020

Block Storage (Cinder Volumes / M1 Flavors) SysEleven Stack Block Storage issues in region DBL

At the moment we are facing issues with the distributed file system, a core component of the SysEleven Stack. At the moment it is possible that virtual machines can't be spawned or have no write access to their volumes (disks).

We will keep you informed and apologise for any inconveniences.

Update : issues were identified and solved

API SysEleven Stack API issues in Region DBL

Currently we are facing issues with the SysEleven Stack Glance image API. We are working on a solution and keep you informed. The outage only affects spawning new virtual machines or changing existing resources.

We apologise for any inconveniences.

Update : we identified the issue and working to fix the problem

Update : the problems are fixed

Wednesday 16th December 2020

No incidents reported

Tuesday 15th December 2020

No incidents reported