All systems are operational

About This Site

Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)

We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.

Past Incidents

Saturday 27th March 2021

No incidents reported

Friday 26th March 2021

No incidents reported

Thursday 25th March 2021

No incidents reported

Wednesday 24th March 2021

No incidents reported

Tuesday 23rd March 2021

No incidents reported

Monday 22nd March 2021

No incidents reported

Sunday 21st March 2021

No incidents reported

Saturday 20th March 2021

No incidents reported

Friday 19th March 2021

No incidents reported

Thursday 18th March 2021

No incidents reported

Wednesday 17th March 2021

No incidents reported

Tuesday 16th March 2021

No incidents reported

Monday 15th March 2021

MetaKube Deployment, scheduled 3 years ago

We are currently upgrading some MetaKube Core components. We will also be upgrading all of the etcd customer clusters.

Block Storage (Cinder Volumes / M1 Flavors) SysEleven Stack storage performance issues in region DBL

At the moment we are facing block storage performance issues in region DBL.

We will keep you informed and apologise for any inconveniences.

UPDATE 12:18: The issues now disappeared. We are investigating the root cause.

Sunday 14th March 2021

No incidents reported

Saturday 13th March 2021

No incidents reported

Friday 12th March 2021

API SysEleven Stack Octavia API issues in Region DBL

Currently we are facing issues with the SysEleven Stack Load Balancer (Octavia LBaaS) API. We are working on a solution and keep you informed.

The outage only affects creating or deleting load balancers, or changing existing load balancers.

Neutron LBaaS is not affected.

UPDATE 9:30: The API is now working again, but we expect that this problem can reoccur. We identified a performance issue and are working in the background to resolve it.

We apologise for any inconveniences.

Thursday 11th March 2021

No incidents reported

Wednesday 10th March 2021

No incidents reported

Tuesday 9th March 2021

No incidents reported

Monday 8th March 2021

No incidents reported

Sunday 7th March 2021

No incidents reported

Saturday 6th March 2021

No incidents reported

Friday 5th March 2021

No incidents reported

Thursday 4th March 2021

SysEleven Stack maintenance announcement in DBL, scheduled 3 years ago

Between March 4, 2021 22:00 and 00:00 (UTC +1) we will perform planned maintenance in Region DBL


During this period there will be:

  • interruptions of network connectivity of virtual machines for up to 5 minutes
  • API/Dashboard will not be affected
  • SEOS (S3) will not be affected
  • storage availability will not be affected

Should you have any trouble following the maintenance work please contact us.

Wednesday 3rd March 2021

No incidents reported

Tuesday 2nd March 2021

No incidents reported

Monday 1st March 2021

No incidents reported

Sunday 28th February 2021

No incidents reported

Saturday 27th February 2021

No incidents reported

Friday 26th February 2021

No incidents reported