Fixed: External DNS provider is currently impaired
This incident has been resolved.
Our DNS provider is currently experiencing a major outage.
We are investigating the issue. Due to this circumstance, further service outages may occur.
Should you experience any outages or are in need of further assistance, please open a ticket or contact us via our emergency hotline.
Fixed: SysEleven Stack Object Storage issues in all regions
Potentially due to the previous DNS resolving problems we are facing issues with the Object Storage in all regions. At the moment it is possible that objects can't be read or written.
We will keep you informed and apologise for any inconveniences.
Thursday 4th August 2022
No incidents reported
Wednesday 3rd August 2022
Virtual MachinesManaged Platform (PVC) failure of multiple hardware nodes
Affected customers were notified via E-Mail. If interaction is required customers will be notified individually.
Please contact us via e-mail or phone if you encountered problems but did not receive any mail.
Update 16:30: All hardware nodes are running again. We are currently working on resolving all remaining alerts.
Update 16:50: All websites are reachable and working again. We are still working on some remaining minor problems and follow up tasks.