Past Incidents

Affected Components: SysEleven Stack, all regions

Incident Start: 2026-05-05 21:39 UTC+01:00 (CET)

Description:

We are currently experiencing partial issues with our DNS resolvers.

The whole .de-zone is currently experiencing outages as reported by DENIC.

We are investigating a workaround.

Customer Impact: This affects all services on our side and from customers.

Update: 23:45 / 11:45 pm

We are monitoring the situation. We decided not to disable DNSSEC as a workaround to sustain integrity of DNS resolution, though this could ease the situation.

Update: 00:31 / 12:31 am

DENIC is still working on the incident. The situation is improving. We are monitoring.

Update: 07:31 / 07:31 am

DENIC status page says "All Systems Operational". Incident is resolved.

Affected Components: MetaKube, region DBL/CBK

Incident Start: 2026-05-05 15:00 UTC+02:00 (CEST)

Description:

Partial outage of etcd storage for a limited amount of clusters.

Customer Impact:

• Affected clusters do not have a working control plane
• Nodes and running workloads are not directly affected

Customer Actions:

• No customer actions needed

Affected Components: SysEleven Stack, region DBL

Incident Start: 2026-05-05 15:00 UTC+02:00 (CEST)

Incident End: 2026-05-05 16:05 UTC+02:00 (CEST)

Description:

• Network connectivity issues in region DBL

Customer Impact:

• Connectivity is restricted

Update : 2026-05-05 15:40 UTC+02:00 (CET)

Network connectivity is restored. We are monitoring the situation.