Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)
We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.
Affected Components: Uplink ISP mitigating DDOS, side effects for reachability of any resources hosted by SysEleven.
Incident Start: **2025-02-04 21:15 UTC+01:00 (CET)
22:30 ISP deployed countermeasures. Problems aren't noticeable anymore. Incident End: **2025-02-04 22:35 UTC+01:00 (CE
At the moment we are facing issues with the Object Storage in Region CBK. At the moment it is possible that objects can't be read or written.
We will keep you informed and apologise for any inconveniences.
UPDATE 19:54: We fixed the issues. Every service is up and running again.
Currently we are facing issues with the SysEleven Stack Compute service in Region CBK.
Thus it is not possible to create new instances at the moment. Also it is not possible to create new Volumes in this region.
Running VMs are not affected.
We apologise for any inconviniences.
UPDATE 16:00: We fixed the issues and are now investigating the root cause.
We are currently facing issues with the cinder volume API.
Only creating, updating or attaching cinder volumes in the DBL region is affected.
Running VMs with cinder volumes are NOT affacted.
UPDATE 12:15: We solved the issues and are watching the systems closely.
UPDATE 13:00: The issues are solved and we are working on a root cause analysis.
No incidents reported
Currently we are facing issues with the SysEleven Stack API. We are working on a solution.
Update: 16:59 The issue is solved, the API is up and responding properly again. The problem was also caused by a network fabric failure.
We apologise for any inconveniences.
At the moment we are facing issues with the distributed file system, a core component of the SysEleven Stack.
Update: 14:34 We identified the cause and are working on a fix.
Update: 14:46 The issue is solved, everything is up and running properly again. The problem was caused by a network fabric failure.
