All systems are operational

About This Site

Timezone: Europe/Berlin (CET)

We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact support@syseleven.de, cloudsupport@syseleven.de or our emergency hotline.

Scheduled Maintenance
SysEleven Stack network maintenance announcement in region DBL

Between January 17th, 2019 07:00 AM and 08:00 AM (UTC +1) we will perform planned maintenance in Region DBL


During the maintenance window we will update the SDN software in our DBL region in order to fix a memory leak.

During the maintenance window the following services will not be accessible:

  • access to the SysEleven Stack Network API (Neutron) will be interrupted in region DBL

The following services will not be affected:

  • network availability will not be affected
  • state of virtual machines will not be affected
  • storage availability will not be affected
  • SEOS (S3) will not be affected

Should you have any trouble following the maintenance work please contact us.

SysEleven Stack storage maintenance announcement

Between January 23rd, 2018 00:00 AM and 06:00 AM (UTC +1) we will perform planned storage maintenance in Region DBL


During the maintenance window we will update the distributed storage software in our DBL region in order to fix a memory leak.

It is possible that IO requests are slow during the maintenance window.

Affected services:

  • block storage
  • ephemeral storage
  • object storage

Not affected:

  • local SSD storage instances

Should you have any trouble following the maintenance work please contact us.

Past Incidents

30th November 2018

No incidents reported

29th November 2018

No incidents reported

28th November 2018

No incidents reported

27th November 2018

Compute SysEleven Stack issues in region CBK

From approximately 11h to 14h we had issues with some instances in region CBK being unavailable for up to ten minutes due to unexpected impact of a hypervisor update. We have stopped those updates and investigate how to do them without such impact.

26th November 2018

No incidents reported

25th November 2018

No incidents reported

24th November 2018

No incidents reported