All systems are operational

About This Site

Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)

We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.

Maintenance
MAINTENANCE: Core Routers in FES

Affected Components: Core Routers, region FES

Scheduled Start: 13. Jan. 2026/9:00 pm

Scheduled End: 14. Jan. 2026/02:00 am

State: SCHEDULED


Description:

In order to ensure the greatest possible stability and availability of our network, we will be carrying out maintenance work on our routers at the FES location during a maintenance window from 21:00 CET on Tuesday, 13 January 2026 until 02:00 CET on Wednesday, 14 January 2026. During the execution of the work, an increased latency time is to be expected over the period of the maintenance window.


Customer Impact during the Maintenance:

  • FES: reduced latency

Customer Actions:

  • No customer actions needed
  • Please inform us if you notice any irregularities
MAINTENANCE: SysEleven OpenStack Cloud announcement (DUS2)

Affected Components: SysEleven OpenStack Cloud Networking in region DUS2

Scheduled Start: 14 Jan 2026, 22:00 CET

Scheduled End: 14 Jan 2026, 23:00 CET

State: SCHEDULED


Description:

We will perform maintenance on networking gateways.


Customer Impact during the Maintenance:

  • Several short interruptions of external network connectivity up to 10 seconds each
  • VPN connections could be interrupted for up to 10 seconds

Customer Actions:

  • no customer actions needed
  • please inform us if you notice any irregularities

MAINTENANCE: SysEleven OpenStack Cloud announcement (DUS2)

Affected Components: SysEleven OpenStack Cloud in region DUS2

Scheduled Start: 20 Jan 2026, 22:00 CET

Scheduled End: 21 Jan 2026, 02:00 CET

State: SCHEDULED


Description:

We will perform an update of the OpenStack Compute service. During this update, all OpenStack API services in the region will be unavailable.


Customer Impact during the Maintenance:

  • OpenStack API services in region DUS2 will be unavailable (loss of control)
  • Running VMs will not be affected
  • Object storage will not be affected

Customer Actions:

  • No customer actions needed
  • Please inform us if you notice any irregularities

MAINTENANCE: SysEleven OpenStack Cloud announcement (HAM1)

Affected Components: SysEleven OpenStack Cloud in region HAM1

Scheduled Start: 27 Jan 2026, 22:00 CET

Scheduled End: 28 Jan 2026, 02:00 CET

State: SCHEDULED


Description:

We will perform an update of the OpenStack Compute service. During this update, all OpenStack API services in the region will be unavailable.


Customer Impact during the Maintenance:

  • OpenStack API services in region HAM1 will be unavailable (loss of control)
  • Running VMs will not be affected
  • Object storage will not be affected

Customer Actions:

  • No customer actions needed
  • Please inform us if you notice any irregularities

Past Incidents

Tuesday 14th May 2019

No incidents reported

Monday 13th May 2019

No incidents reported

Sunday 12th May 2019

No incidents reported

Saturday 11th May 2019

No incidents reported

Friday 10th May 2019

No incidents reported

Thursday 9th May 2019

No incidents reported

Wednesday 8th May 2019

No incidents reported

Tuesday 7th May 2019

No incidents reported

Monday 6th May 2019

No incidents reported

Sunday 5th May 2019

No incidents reported

Saturday 4th May 2019

No incidents reported

Friday 3rd May 2019

No incidents reported

Thursday 2nd May 2019

No incidents reported

Wednesday 1st May 2019

No incidents reported

Tuesday 30th April 2019

No incidents reported

Monday 29th April 2019

No incidents reported

Sunday 28th April 2019

No incidents reported

Saturday 27th April 2019

No incidents reported

Friday 26th April 2019

No incidents reported

Thursday 25th April 2019

No incidents reported

Wednesday 24th April 2019

No incidents reported

Tuesday 23rd April 2019

No incidents reported

Monday 22nd April 2019

No incidents reported

Sunday 21st April 2019

No incidents reported

Saturday 20th April 2019

No incidents reported

Friday 19th April 2019

No incidents reported

Thursday 18th April 2019

No incidents reported

Wednesday 17th April 2019

MetaKube Dashboard / API MetaKube partial outage

2019-04-17 08:47 am

We are currently experiencing issues with the OpenStack infrastructure, MetaKube and some MetaKube clusters are running on. At the moment we are fixing the underlying issue and analyze which MetaKube clusters are affected and bring them back online again.

2019-04-17 09:22 am

The first effected Clusters are back online. Our MetaKube Engineering team is still working on a solution for every Cluster. If you mention any issues please feel free to contact our customer Support.

2019-04-17 10:04 am

Most of the effected Clusters are up and running in a normal stage. We are still working on this incident and come back with more information asap.

2019-04-17 10:32 am

Our monitoring and our personal checks show, that all customer clusters are up and running in a normale state. We close this incident and work on the root cause.

We will send out a RFO Report (Reason For Outage) as soon as we have identified all aspects of this issue.

If you still have problems with your cluster or identify unnormal behaviour in your cluster, please contact out customer Support.

Tuesday 16th April 2019

No incidents reported

Monday 15th April 2019

No incidents reported