All systems are operational

About This Site

Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)

We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.

Maintenance
MAINTENANCE: Core Routers in FES

Affected Components: Core Routers, region FES

Scheduled Start: 13. Jan. 2026/9:00 pm

Scheduled End: 14. Jan. 2026/02:00 am

State: SCHEDULED


Description:

In order to ensure the greatest possible stability and availability of our network, we will be carrying out maintenance work on our routers at the FES location during a maintenance window from 21:00 CET on Tuesday, 13 January 2026 until 02:00 CET on Wednesday, 14 January 2026. During the execution of the work, an increased latency time is to be expected over the period of the maintenance window.


Customer Impact during the Maintenance:

  • FES: reduced latency

Customer Actions:

  • No customer actions needed
  • Please inform us if you notice any irregularities
MAINTENANCE: SysEleven OpenStack Cloud announcement (DUS2)

Affected Components: SysEleven OpenStack Cloud Networking in region DUS2

Scheduled Start: 14 Jan 2026, 22:00 CET

Scheduled End: 14 Jan 2026, 23:00 CET

State: SCHEDULED


Description:

We will perform maintenance on networking gateways.


Customer Impact during the Maintenance:

  • Several short interruptions of external network connectivity up to 10 seconds each
  • VPN connections could be interrupted for up to 10 seconds

Customer Actions:

  • no customer actions needed
  • please inform us if you notice any irregularities

MAINTENANCE: SysEleven OpenStack Cloud announcement (DUS2)

Affected Components: SysEleven OpenStack Cloud in region DUS2

Scheduled Start: 20 Jan 2026, 22:00 CET

Scheduled End: 21 Jan 2026, 02:00 CET

State: SCHEDULED


Description:

We will perform an update of the OpenStack Compute service. During this update, all OpenStack API services in the region will be unavailable.


Customer Impact during the Maintenance:

  • OpenStack API services in region DUS2 will be unavailable (loss of control)
  • Running VMs will not be affected
  • Object storage will not be affected

Customer Actions:

  • No customer actions needed
  • Please inform us if you notice any irregularities

MAINTENANCE: SysEleven OpenStack Cloud announcement (HAM1)

Affected Components: SysEleven OpenStack Cloud in region HAM1

Scheduled Start: 27 Jan 2026, 22:00 CET

Scheduled End: 28 Jan 2026, 02:00 CET

State: SCHEDULED


Description:

We will perform an update of the OpenStack Compute service. During this update, all OpenStack API services in the region will be unavailable.


Customer Impact during the Maintenance:

  • OpenStack API services in region HAM1 will be unavailable (loss of control)
  • Running VMs will not be affected
  • Object storage will not be affected

Customer Actions:

  • No customer actions needed
  • Please inform us if you notice any irregularities

Past Incidents

Friday 23rd August 2019

No incidents reported

Thursday 22nd August 2019

API SysEleven Stack DNSaaS API issues in Region DBL/CBK

Currently we are facing issues with the SysEleven Stack DNSaaS API. We are working on a solution and keep you informed. The outage only affects creating or changing existing DNS resources.

We apologise for any inconveniences.

UPDATE 12:55: There was a problem with our Designate Infrastructure. It is solved and we are working on a longterm solution.

Please contact us at cloudsupport@syseleven.de if you are still encountering any issues.

Wednesday 21st August 2019

No incidents reported

Tuesday 20th August 2019

SysEleven Zabbix maintenance ende

Gerne informieren wir Sie darüber, dass die Wartung erfolgreich abgeschlossen wurde.

Zabbix wird nun in der Version 4.2 betrieben.

Bei Darstellungsproblemen leeren sie bitte den Cache ihres Browsers für die Seite https://zabbix.syseleven.de/.

Monday 19th August 2019

SysEleven Zabbix maintenance start

Wie bereits angekündigt, beginnen wir jetzt mit der Wartung der SysEleven Zabbix Instanz. Vorausgesetzt, alles läuft nach Plan, sollten wir bis 06:00 Uhr MEZ fertig sein.

Während der Wartung treten die folgenden Beeinträchtigungen im Betrieb auf:

  • Erreichbarkeit von https://zabbix.syseleven.de/ eingeschränkt.

Sunday 18th August 2019

No incidents reported

Saturday 17th August 2019

No incidents reported

Friday 16th August 2019

No incidents reported

Thursday 15th August 2019

No incidents reported

Wednesday 14th August 2019

No incidents reported

Tuesday 13th August 2019

No incidents reported

Monday 12th August 2019

No incidents reported

Sunday 11th August 2019

No incidents reported

Saturday 10th August 2019

No incidents reported

Friday 9th August 2019

No incidents reported

Thursday 8th August 2019

No incidents reported

Wednesday 7th August 2019

No incidents reported

Tuesday 6th August 2019

No incidents reported

Monday 5th August 2019

No incidents reported

Sunday 4th August 2019

No incidents reported

Saturday 3rd August 2019

No incidents reported

Friday 2nd August 2019

No incidents reported

Thursday 1st August 2019

No incidents reported

Wednesday 31st July 2019

No incidents reported

Tuesday 30th July 2019

No incidents reported

Monday 29th July 2019

No incidents reported

Sunday 28th July 2019

No incidents reported

Saturday 27th July 2019

No incidents reported

Friday 26th July 2019

No incidents reported

Thursday 25th July 2019

Network SysEleven Stack issues with VPNaaS in region CBK

At the moment we are investigating issues with VPN as a Service in CBK.

There might be troubles when creating new VPN connections. Existing connections should continue to work.

Please contact our support team at cloudsupport@syseleven.de if you are experiencing any issues.


Update 2019-07-26 14:35: Due to a misbehavior of the SDN software, scheduling of new VPN services was unreliable. Now the service is fully functional again.