All systems are operational

About This Site

Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)

We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.

Maintenance
MAINTENANCE: SysEleven OpenStack Cloud announcement (DUS2)

Affected Components: SysEleven OpenStack Cloud Networking in region DUS2

Scheduled Start: 14 Jan 2026, 22:00 CET

Scheduled End: 14 Jan 2026, 23:00 CET

State: SCHEDULED


Description:

We will perform maintenance on networking gateways.


Customer Impact during the Maintenance:

  • Several short interruptions of external network connectivity up to 10 seconds each
  • VPN connections could be interrupted for up to 10 seconds

Customer Actions:

  • no customer actions needed
  • please inform us if you notice any irregularities

MAINTENANCE: SysEleven OpenStack Cloud announcement (DUS2)

Affected Components: SysEleven OpenStack Cloud in region DUS2

Scheduled Start: 20 Jan 2026, 22:00 CET

Scheduled End: 21 Jan 2026, 02:00 CET

State: SCHEDULED


Description:

We will perform an update of the OpenStack Compute service. During this update, all OpenStack API services in the region will be unavailable.


Customer Impact during the Maintenance:

  • OpenStack API services in region DUS2 will be unavailable (loss of control)
  • Running VMs will not be affected
  • Object storage will not be affected

Customer Actions:

  • No customer actions needed
  • Please inform us if you notice any irregularities

MAINTENANCE: SysEleven OpenStack Cloud announcement (HAM1)

Affected Components: SysEleven OpenStack Cloud in region HAM1

Scheduled Start: 27 Jan 2026, 22:00 CET

Scheduled End: 28 Jan 2026, 02:00 CET

State: SCHEDULED


Description:

We will perform an update of the OpenStack Compute service. During this update, all OpenStack API services in the region will be unavailable.


Customer Impact during the Maintenance:

  • OpenStack API services in region HAM1 will be unavailable (loss of control)
  • Running VMs will not be affected
  • Object storage will not be affected

Customer Actions:

  • No customer actions needed
  • Please inform us if you notice any irregularities

Past Incidents

Friday 20th March 2020

No incidents reported

Thursday 19th March 2020

No incidents reported

Wednesday 18th March 2020

No incidents reported

Tuesday 17th March 2020

No incidents reported

Monday 16th March 2020

No incidents reported

Sunday 15th March 2020

No incidents reported

Saturday 14th March 2020

No incidents reported

Friday 13th March 2020

No incidents reported

Thursday 12th March 2020

No incidents reported

Wednesday 11th March 2020

No incidents reported

Tuesday 10th March 2020

No incidents reported

Monday 9th March 2020

No incidents reported

Sunday 8th March 2020

No incidents reported

Saturday 7th March 2020

No incidents reported

Friday 6th March 2020

No incidents reported

Thursday 5th March 2020

No incidents reported

Wednesday 4th March 2020

Block Storage (Cinder Volumes / M1 Flavors) SysEleven Stack Storage issues in region DBL

Between 9:50 and 10:00 we were facing issues with the distributed file system, a core component of the SysEleven Stack. This could lead to potential performance issues with your VM.

We apologise for any inconveniences.

Tuesday 3rd March 2020

No incidents reported

Monday 2nd March 2020

MetaKube Kubernetes API issues in Region dbl and cbk

Currently we are facing issues with the MetaKube Kubernetes API. We are working on a solution and keep you informed. The outage only affects interacting with the Kubernetes API, existing containers and workloads are not affected.

We apologise for any inconveniences.

Sunday 1st March 2020

No incidents reported

Saturday 29th February 2020

No incidents reported

Friday 28th February 2020

No incidents reported

Thursday 27th February 2020

No incidents reported

Wednesday 26th February 2020

No incidents reported

Tuesday 25th February 2020

No incidents reported

Monday 24th February 2020

No incidents reported

Sunday 23rd February 2020

No incidents reported

Saturday 22nd February 2020

No incidents reported

Friday 21st February 2020

No incidents reported

Thursday 20th February 2020

No incidents reported