All systems are operational

About This Site

Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)

We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.

Maintenance
MAINTENANCE: SysEleven OpenStack Cloud announcement (DUS2)

Affected Components: SysEleven OpenStack Cloud Networking in region DUS2

Scheduled Start: 14 Jan 2026, 22:00 CET

Scheduled End: 14 Jan 2026, 23:00 CET

State: SCHEDULED


Description:

We will perform maintenance on networking gateways.


Customer Impact during the Maintenance:

  • Several short interruptions of external network connectivity up to 10 seconds each
  • VPN connections could be interrupted for up to 10 seconds

Customer Actions:

  • no customer actions needed
  • please inform us if you notice any irregularities

MAINTENANCE: SysEleven OpenStack Cloud announcement (DUS2)

Affected Components: SysEleven OpenStack Cloud in region DUS2

Scheduled Start: 20 Jan 2026, 22:00 CET

Scheduled End: 21 Jan 2026, 02:00 CET

State: SCHEDULED


Description:

We will perform an update of the OpenStack Compute service. During this update, all OpenStack API services in the region will be unavailable.


Customer Impact during the Maintenance:

  • OpenStack API services in region DUS2 will be unavailable (loss of control)
  • Running VMs will not be affected
  • Object storage will not be affected

Customer Actions:

  • No customer actions needed
  • Please inform us if you notice any irregularities

MAINTENANCE: SysEleven OpenStack Cloud announcement (HAM1)

Affected Components: SysEleven OpenStack Cloud in region HAM1

Scheduled Start: 27 Jan 2026, 22:00 CET

Scheduled End: 28 Jan 2026, 02:00 CET

State: SCHEDULED


Description:

We will perform an update of the OpenStack Compute service. During this update, all OpenStack API services in the region will be unavailable.


Customer Impact during the Maintenance:

  • OpenStack API services in region HAM1 will be unavailable (loss of control)
  • Running VMs will not be affected
  • Object storage will not be affected

Customer Actions:

  • No customer actions needed
  • Please inform us if you notice any irregularities

Past Incidents

Tuesday 19th May 2020

MetaKube Dashboard / API Creation of new nodes and clusters disturbed

Most Docker images which are used as part of all MetaKube clusters are hosted on public registries at hub.docker.com and quay.io. Since 9:30 (MESZ) quay.io is suffering from an outage which affects the creation of new MetaKube nodes and clusters. (Existing nodes are not affected.) We are monitoring the situation and as soon as quay.io is available again, all MetaKube nodes and clusters will be properly created. We are sorry for the inconvenience! If you have any questions, feel free to reach out to our support.

Update: quay.io is available again and all affected customer clusters have recovered.

Monday 18th May 2020

No incidents reported

Sunday 17th May 2020

No incidents reported

Saturday 16th May 2020

No incidents reported

Friday 15th May 2020

No incidents reported

Thursday 14th May 2020

No incidents reported

Wednesday 13th May 2020

No incidents reported

Tuesday 12th May 2020

No incidents reported

Monday 11th May 2020

No incidents reported

Sunday 10th May 2020

No incidents reported

Saturday 9th May 2020

No incidents reported

Friday 8th May 2020

No incidents reported

Thursday 7th May 2020

No incidents reported

Wednesday 6th May 2020

No incidents reported

Tuesday 5th May 2020

No incidents reported

Monday 4th May 2020

No incidents reported

Sunday 3rd May 2020

No incidents reported

Saturday 2nd May 2020

No incidents reported

Friday 1st May 2020

No incidents reported

Thursday 30th April 2020

No incidents reported

Wednesday 29th April 2020

No incidents reported

Tuesday 28th April 2020

No incidents reported

Monday 27th April 2020

No incidents reported

Sunday 26th April 2020

No incidents reported

Saturday 25th April 2020

No incidents reported

Friday 24th April 2020

No incidents reported

Thursday 23rd April 2020

Network SysEleven Stack network issues in region DBL

Between 15:48 and 15:53 CEST some customers suffered connectivitiy issues in the region DBL.

The issues seem to be resolved now. We are investigating the issue and will improve our infrastructure.

We will keep you informed and apologise for any inconveniences.

Wednesday 22nd April 2020

No incidents reported

Tuesday 21st April 2020

No incidents reported

Monday 20th April 2020

No incidents reported