All systems are operational

About This Site

Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)

We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.

Maintenance
MAINTENANCE: SysEleven OpenStack Cloud announcement (FES)

Affected Components: SysEleven OpenStack Cloud Networking in region FES

Scheduled Start: 21 Jan 2026, 22:00 CET

Scheduled End: 21 Jan 2026, 23:00 CET

State: SCHEDULED

Description:

We will perform maintenance on networking gateways.

Customer Impact during the Maintenance:

  • Two expected interruptions of external connectivity of virtual machines of up to 20 seconds
  • VPN connections could be interrupted twice for up to 20 seconds

Customer Actions:

  • no customer actions needed
  • please inform us if you notice any irregularities
MAINTENANCE: SysEleven OpenStack Cloud announcement (CBK)

Affected Components: SysEleven OpenStack Cloud Networking in region CBK

Scheduled Start: 22 Jan 2026, 22:00 CET

Scheduled End: 23 Jan 2026, 01:00 CET

State: SCHEDULED

Description:

We will perform maintenance on networking gateways.

Customer Impact during the Maintenance:

  • Interruption of connectivity of virtual machines of up to 2 minutes
  • VPN connections could be interrupted for up to 2 minutes

Customer Actions:

  • no customer actions needed
  • please inform us if you notice any irregularities
MAINTENANCE: SysEleven OpenStack Cloud announcement (DBL)

Affected Components: SysEleven OpenStack Cloud Networking in region DBL

Scheduled Start: 26 Jan 2026, 22:00 CET

Scheduled End: 27 Jan 2026, 00:00 CET

State: SCHEDULED

Description:

We will perform maintenance on networking gateways.

Customer Impact during the Maintenance:

  • Interruption of connectivity of virtual machines of up to 2 minutes
  • VPN connections could be interrupted for up to 2 minutes

Customer Actions:

  • no customer actions needed
  • please inform us if you notice any irregularities
MAINTENANCE: SysEleven OpenStack Cloud announcement (HAM1)

Affected Components: SysEleven OpenStack Cloud in region HAM1

Scheduled Start: 27 Jan 2026, 22:00 CET

Scheduled End: 28 Jan 2026, 02:00 CET

State: SCHEDULED

Description:

We will perform an update of the OpenStack Compute service. During this update, all OpenStack API services in the region will be unavailable.

Customer Impact during the Maintenance:

  • OpenStack API services in region HAM1 will be unavailable (loss of control)
  • Running VMs will not be affected
  • Object storage will not be affected

Customer Actions:

  • No customer actions needed
  • Please inform us if you notice any irregularities

Past Incidents

Wednesday 24th June 2020

API SysEleven Stack API issues in Region DBL

Currently we are facing issues with the SysEleven Stack API. We are working on a solution and keep you informed. The outage only affects spawning new virtual machines or changing existing resources.

We apologise for any inconveniences.

Update 14:34 The SysEleven Stack API is fully operational again

Tuesday 23rd June 2020

No incidents reported

Monday 22nd June 2020

Maintenance work on our infrastructure in DC Berlin Lützowstraße

Power Feed Maintenance on full redundant components in DC Berlin Lützowstraße

We start our maintenance work at 22.06.2020 08:00 am.

Sunday 21st June 2020

No incidents reported

Saturday 20th June 2020

No incidents reported

Friday 19th June 2020

No incidents reported

Thursday 18th June 2020

No incidents reported

Wednesday 17th June 2020

No incidents reported

Tuesday 16th June 2020

No incidents reported

Monday 15th June 2020

No incidents reported

Sunday 14th June 2020

No incidents reported

Saturday 13th June 2020

No incidents reported

Friday 12th June 2020

No incidents reported

Thursday 11th June 2020

No incidents reported

Wednesday 10th June 2020

No incidents reported

Tuesday 9th June 2020

No incidents reported

Monday 8th June 2020

No incidents reported

Sunday 7th June 2020

No incidents reported

Saturday 6th June 2020

No incidents reported

Friday 5th June 2020

API SysEleven Stack API issues in Region CBK

Currently we are facing issues with the SysEleven Stack API in CBK. We are working on a solution and keep you informed. The outage only affects spawning new virtual machines or changing existing resources.

We apologise for any inconveniences.

Update 11:40: The API is available again. The issues are now resolved.

Thursday 4th June 2020

Block Storage (Cinder Volumes / M1 Flavors) SysEleven Stack issues in region DBL

We were facing short API problems with block storage volumes API (Cinder) in region DBL.

It was unable to create new volumes. Existing attached volumes were working without any problems.

Wednesday 3rd June 2020

No incidents reported

Tuesday 2nd June 2020

No incidents reported

Monday 1st June 2020

No incidents reported

Sunday 31st May 2020

No incidents reported

Saturday 30th May 2020

No incidents reported

Friday 29th May 2020

No incidents reported

Thursday 28th May 2020

No incidents reported

Wednesday 27th May 2020

No incidents reported

Tuesday 26th May 2020

No incidents reported