All systems are operational

About This Site

Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)

We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.

Maintenance
MAINTENANCE: Core Routers in FES

Affected Components: Core Routers, region FES

Scheduled Start: 13. Jan. 2026/9:00 pm

Scheduled End: 14. Jan. 2026/02:00 am

State: SCHEDULED


Description:

In order to ensure the greatest possible stability and availability of our network, we will be carrying out maintenance work on our routers at the FES location during a maintenance window from 21:00 CET on Tuesday, 13 January 2026 until 02:00 CET on Wednesday, 14 January 2026. During the execution of the work, an increased latency time is to be expected over the period of the maintenance window.


Customer Impact during the Maintenance:

  • FES: reduced latency

Customer Actions:

  • No customer actions needed
  • Please inform us if you notice any irregularities
MAINTENANCE: SysEleven OpenStack Cloud announcement (DUS2)

Affected Components: SysEleven OpenStack Cloud Networking in region DUS2

Scheduled Start: 14 Jan 2026, 22:00 CET

Scheduled End: 14 Jan 2026, 23:00 CET

State: SCHEDULED


Description:

We will perform maintenance on networking gateways.


Customer Impact during the Maintenance:

  • Several short interruptions of external network connectivity up to 10 seconds each
  • VPN connections could be interrupted for up to 10 seconds

Customer Actions:

  • no customer actions needed
  • please inform us if you notice any irregularities

MAINTENANCE: SysEleven OpenStack Cloud announcement (DUS2)

Affected Components: SysEleven OpenStack Cloud in region DUS2

Scheduled Start: 20 Jan 2026, 22:00 CET

Scheduled End: 21 Jan 2026, 02:00 CET

State: SCHEDULED


Description:

We will perform an update of the OpenStack Compute service. During this update, all OpenStack API services in the region will be unavailable.


Customer Impact during the Maintenance:

  • OpenStack API services in region DUS2 will be unavailable (loss of control)
  • Running VMs will not be affected
  • Object storage will not be affected

Customer Actions:

  • No customer actions needed
  • Please inform us if you notice any irregularities

MAINTENANCE: SysEleven OpenStack Cloud announcement (HAM1)

Affected Components: SysEleven OpenStack Cloud in region HAM1

Scheduled Start: 27 Jan 2026, 22:00 CET

Scheduled End: 28 Jan 2026, 02:00 CET

State: SCHEDULED


Description:

We will perform an update of the OpenStack Compute service. During this update, all OpenStack API services in the region will be unavailable.


Customer Impact during the Maintenance:

  • OpenStack API services in region HAM1 will be unavailable (loss of control)
  • Running VMs will not be affected
  • Object storage will not be affected

Customer Actions:

  • No customer actions needed
  • Please inform us if you notice any irregularities

Past Incidents

Monday 17th August 2020

No incidents reported

Sunday 16th August 2020

No incidents reported

Saturday 15th August 2020

No incidents reported

Friday 14th August 2020

No incidents reported

Thursday 13th August 2020

No incidents reported

Wednesday 12th August 2020

No incidents reported

Tuesday 11th August 2020

No incidents reported

Monday 10th August 2020

No incidents reported

Sunday 9th August 2020

No incidents reported

Saturday 8th August 2020

No incidents reported

Friday 7th August 2020

No incidents reported

Thursday 6th August 2020

No incidents reported

Wednesday 5th August 2020

API SysEleven Stack issues in region DBL

At the moment we are facing API issues in region DBL.

We will keep you informed and apologise for any inconveniences.

Tuesday 4th August 2020

No incidents reported

Monday 3rd August 2020

No incidents reported

Sunday 2nd August 2020

No incidents reported

Saturday 1st August 2020

No incidents reported

Friday 31st July 2020

No incidents reported

Thursday 30th July 2020

No incidents reported

Wednesday 29th July 2020

Object storage (S3 / SEOS) SysEleven Stack Object Storage (S3/SEOS) issues in Region DBL

Currently we are facing a performance issue with the SysEleven Object Storage (S3/SEOS) API. Request latency might be significantly impacted for some files.

We apologise for any inconveniences.

UPDATE 10:05: The issues are now resolved. If you are still experiencing a problem, please contact us at cloudsupport@syseleven.de

Tuesday 28th July 2020

No incidents reported

Monday 27th July 2020

No incidents reported

Sunday 26th July 2020

No incidents reported

Saturday 25th July 2020

No incidents reported

Friday 24th July 2020

No incidents reported

Thursday 23rd July 2020

No incidents reported

Wednesday 22nd July 2020

No incidents reported

Tuesday 21st July 2020

No incidents reported

Monday 20th July 2020

No incidents reported

Sunday 19th July 2020

No incidents reported