All systems are operational

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Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)

We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.

Maintenance
MAINTENANCE: SysEleven OpenStack Cloud announcement (FES)

Affected Components: SysEleven OpenStack Cloud Networking in region FES

Scheduled Start: 21 Jan 2026, 22:00 CET

Scheduled End: 21 Jan 2026, 23:00 CET

State: SCHEDULED

Description:

We will perform maintenance on networking gateways.

Customer Impact during the Maintenance:

  • Two expected interruptions of external connectivity of virtual machines of up to 20 seconds
  • VPN connections could be interrupted twice for up to 20 seconds

Customer Actions:

  • no customer actions needed
  • please inform us if you notice any irregularities
MAINTENANCE: SysEleven OpenStack Cloud announcement (CBK)

Affected Components: SysEleven OpenStack Cloud Networking in region CBK

Scheduled Start: 22 Jan 2026, 22:00 CET

Scheduled End: 23 Jan 2026, 01:00 CET

State: SCHEDULED

Description:

We will perform maintenance on networking gateways.

Customer Impact during the Maintenance:

  • Interruption of connectivity of virtual machines of up to 2 minutes
  • VPN connections could be interrupted for up to 2 minutes

Customer Actions:

  • no customer actions needed
  • please inform us if you notice any irregularities
MAINTENANCE: SysEleven OpenStack Cloud announcement (DBL)

Affected Components: SysEleven OpenStack Cloud Networking in region DBL

Scheduled Start: 26 Jan 2026, 22:00 CET

Scheduled End: 27 Jan 2026, 00:00 CET

State: SCHEDULED

Description:

We will perform maintenance on networking gateways.

Customer Impact during the Maintenance:

  • Interruption of connectivity of virtual machines of up to 2 minutes
  • VPN connections could be interrupted for up to 2 minutes

Customer Actions:

  • no customer actions needed
  • please inform us if you notice any irregularities
MAINTENANCE: SysEleven OpenStack Cloud announcement (HAM1)

Affected Components: SysEleven OpenStack Cloud in region HAM1

Scheduled Start: 27 Jan 2026, 22:00 CET

Scheduled End: 28 Jan 2026, 02:00 CET

State: SCHEDULED

Description:

We will perform an update of the OpenStack Compute service. During this update, all OpenStack API services in the region will be unavailable.

Customer Impact during the Maintenance:

  • OpenStack API services in region HAM1 will be unavailable (loss of control)
  • Running VMs will not be affected
  • Object storage will not be affected

Customer Actions:

  • No customer actions needed
  • Please inform us if you notice any irregularities

Past Incidents

Sunday 23rd August 2020

No incidents reported

Saturday 22nd August 2020

No incidents reported

Friday 21st August 2020

No incidents reported

Thursday 20th August 2020

No incidents reported

Wednesday 19th August 2020

No incidents reported

Tuesday 18th August 2020

No incidents reported

Monday 17th August 2020

No incidents reported

Sunday 16th August 2020

No incidents reported

Saturday 15th August 2020

No incidents reported

Friday 14th August 2020

No incidents reported

Thursday 13th August 2020

No incidents reported

Wednesday 12th August 2020

No incidents reported

Tuesday 11th August 2020

No incidents reported

Monday 10th August 2020

No incidents reported

Sunday 9th August 2020

No incidents reported

Saturday 8th August 2020

No incidents reported

Friday 7th August 2020

No incidents reported

Thursday 6th August 2020

No incidents reported

Wednesday 5th August 2020

API SysEleven Stack issues in region DBL

At the moment we are facing API issues in region DBL.

We will keep you informed and apologise for any inconveniences.

Tuesday 4th August 2020

No incidents reported

Monday 3rd August 2020

No incidents reported

Sunday 2nd August 2020

No incidents reported

Saturday 1st August 2020

No incidents reported

Friday 31st July 2020

No incidents reported

Thursday 30th July 2020

No incidents reported

Wednesday 29th July 2020

Object storage (S3 / SEOS) SysEleven Stack Object Storage (S3/SEOS) issues in Region DBL

Currently we are facing a performance issue with the SysEleven Object Storage (S3/SEOS) API. Request latency might be significantly impacted for some files.

We apologise for any inconveniences.

UPDATE 10:05: The issues are now resolved. If you are still experiencing a problem, please contact us at cloudsupport@syseleven.de

Tuesday 28th July 2020

No incidents reported

Monday 27th July 2020

No incidents reported

Sunday 26th July 2020

No incidents reported

Saturday 25th July 2020

No incidents reported