Past Incidents

At the moment we are facing performance issues with the distributed file system, a core component of the SysEleven Stack.

Performance of virtual machines using M1 flavors or cinder volumes might be degraded.

UPDATE 15:45: The issues are now resolved.

If you are still experiencing issues, please contact us at cloudsupport@syseleven.de

At the moment we are facing issues with the distributed file system, a core component of the SysEleven Stack. At the moment it is possible that some virtual machines can't be spawned or have no write access to their volumes(disks).

We will keep you informed and apologise for any inconveniences.

UPDATE 03:00 CET: The issues are mostly resolved now. There might be still some performance issues left. We are working hard to resolve those too.

UPDATE 04:20 CET: The performance issues are now resolved.

If you are still experiencing issues, please contact us at cloudsupport@syseleven.de

Currently we are facing issues with the SysEleven Stack API. We are working on a solution and keep you informed. The outage only affects spawning new virtual machines or changing existing resources.

We apologise for any inconveniences.

UPDATE 11:57: The issues are now resolved. If you are still experiencing issues, please contact us at cloudsupport@syseleven.de

Cluster creation takes very long, fails occasionally after rolling out updated etcd launcher architecture

There are issues when calling SysEleven via telephone. We are investigating the issue. Please contact us via email or ticket (support@syseleven.de, https://helpdesk.syseleven.de).

Update 09:55: Service has been recovered.