All systems are operational

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Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)

We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.

Maintenance
MAINTENANCE: Core Routers in DUS

Affected Components: Core Routers, region DUS

Scheduled Start: 05. Feb. 2026/9:00 pm (CET)

Scheduled End: 06. Feb. 2026/02:00 am (CET)

State: SCHEDULED


Description:

In order to ensure the greatest possible stability and availability of our network, we will be carrying out maintenance work on our routers at the DUS location during a maintenance window from 21:00 CET on Thursday, 5  February 2026 until 02:00 CET on Friday, 6 February 2026. During the execution of the work, an increased latency time is to be expected over the period of the maintenance window.


Customer Impact during the Maintenance:

  • DUS: increased latency

Customer Actions:

  • No customer actions needed
  • Please inform us if you notice any irregularities
MAINTENANCE: SysEleven OpenStack Cloud announcement (FES)

Affected Components: SysEleven OpenStack Cloud in region FES

Scheduled Start: 5 Feb 2026, 22:00 CET

Scheduled End: 6 Feb 2026, 02:00 CET

State: SCHEDULED


Description:

This is a maintenance announcement for the SysEleven OpenStack Cloud. We will perform an update of the OpenStack services Network, Image and Volume. During this update, all OpenStack API services in the region will be unavailable.


Customer Impact during the Maintenance:

  • OpenStack API services in region FES will be unavailable (loss of control)
  • Running VMs will not be affected
  • Object storage will not be affected

Customer Actions:

  • no customer actions needed
  • please inform us if you notice any irregularities

Past Incidents

Monday 2nd August 2021

No incidents reported

Sunday 1st August 2021

No incidents reported

Saturday 31st July 2021

No incidents reported

Friday 30th July 2021

No incidents reported

Thursday 29th July 2021

No incidents reported

Wednesday 28th July 2021

No incidents reported

Tuesday 27th July 2021

No incidents reported

Monday 26th July 2021

No incidents reported

Sunday 25th July 2021

No incidents reported

Saturday 24th July 2021

No incidents reported

Friday 23rd July 2021

No incidents reported

Thursday 22nd July 2021

No incidents reported

Wednesday 21st July 2021

No incidents reported

Tuesday 20th July 2021

No incidents reported

Monday 19th July 2021

No incidents reported

Sunday 18th July 2021

No incidents reported

Saturday 17th July 2021

No incidents reported

Friday 16th July 2021

Block Storage (Cinder Volumes / M1 Flavors) SysEleven Stack Block Storage issues in region DBL

At the moment we are facing issues with the distributed file system, a core component of the SysEleven Stack. At the moment it is possible that virtaul machines can't be spawned or have no write access to their volumes(disks).

We will keep you informed and apologise for any inconveniences.

UPDATE 04:19: The issues are now resolved. Please contact cloudsupport@syseleven.de if you are still experiencing issues.

Thursday 15th July 2021

No incidents reported

Wednesday 14th July 2021

No incidents reported

Tuesday 13th July 2021

No incidents reported

Monday 12th July 2021

No incidents reported

Sunday 11th July 2021

No incidents reported

Saturday 10th July 2021

No incidents reported

Friday 9th July 2021

No incidents reported

Thursday 8th July 2021

No incidents reported

Wednesday 7th July 2021

No incidents reported

Tuesday 6th July 2021

No incidents reported

Monday 5th July 2021

SysEleven OpenStack Dashboard SysEleven Stack Dashboard issues

At the moment we are facing issues with the Dashboard of the SysEleven Stack.

We will keep you informed and apologise for any inconveniences.

UPDATE 21:00: The issue is identified and fixed.

Sunday 4th July 2021

No incidents reported