Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)
We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.
At the moment we are facing connectivitiy and API issues in region CBK.
We will keep you informed and apologise for any inconveniences.
Update : We identified the problem and are working to fix the situation
Update : Problem got fixed, everything should be back up and running, we keep an eye on the monitoring
Wednesday 8th September 2021
No incidents reported
Tuesday 7th September 2021
No incidents reported
Monday 6th September 2021
No incidents reported
Sunday 5th September 2021
No incidents reported
Saturday 4th September 2021
No incidents reported
Friday 3rd September 2021
No incidents reported
Thursday 2nd September 2021
No incidents reported
Wednesday 1st September 2021
No incidents reported
Tuesday 31st August 2021
No incidents reported
Monday 30th August 2021
No incidents reported
Sunday 29th August 2021
No incidents reported
Saturday 28th August 2021
No incidents reported
Friday 27th August 2021
No incidents reported
Thursday 26th August 2021
No incidents reported
Wednesday 25th August 2021
No incidents reported
Tuesday 24th August 2021
No incidents reported
Monday 23rd August 2021
No incidents reported
Sunday 22nd August 2021
No incidents reported
Saturday 21st August 2021
No incidents reported
Friday 20th August 2021
No incidents reported
Thursday 19th August 2021
No incidents reported
Wednesday 18th August 2021
No incidents reported
Tuesday 17th August 2021
No incidents reported
Monday 16th August 2021
No incidents reported
Sunday 15th August 2021
APISysEleven Stack network API issue in region DBL
We are currently investigating an issue in our network API. Our monitoring reported high 95 percentile latency, and an elevated rate of 5xx responses.
We will keep you informed and apologise for any inconveniences.
EDIT 14:07: The API anomalies are now gone. The API is now operational.
Saturday 14th August 2021
No incidents reported
Friday 13th August 2021
No incidents reported
Thursday 12th August 2021
No incidents reported
Wednesday 11th August 2021
SysEleven TelephoneIssue with Support Hotline
Effected Systems: SysEleven Support Hotline
Incident Start: 11.08.2021 10:00
Incident End: 11.08.2021 10:28
Description:
At the moment our Support Hotline endet by -30 is not available. In urgent cases please use our emergency number or create a ticket via mail or ticketsystem.
Customer Effect
PVC-Managed Hosting Support ist not reachable by phone.
