All systems are operational

About This Site

Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)

We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.

SysEleven Support

SysEleven Telephone

Operational

External Ticketing System

Operational

SysEleven Global Services

SysEleven Network

SysEleven Managed Hosting - Region BKI1

SysEleven Managed Hosting - Region BLU1

SysEleven Stack - Region CBK

SysEleven Stack - Region DBL

SysEleven Stack - Region FES

SysEleven Stack - Region DUS

SysEleven Stack - Region HAM

SysEleven MetaKube - Region CBK

SysEleven MetaKube - Region DBL

SysEleven MetaKube - Region FES

SysEleven MetaKube - Region DUS

SysEleven MetaKube - Region HAM

SysEleven MetaKube - All regions

SysEleven MetaKube - Region AWS

Maintenance

MAINTENANCE: SysEleven OpenStack Cloud announcement (FES)

Affected Components: SysEleven OpenStack Cloud in region FES

Scheduled Start: 5 Feb 2026, 22:00 CET

Scheduled End: 6 Feb 2026, 02:00 CET

State: SCHEDULED

Description:

This is a maintenance announcement for the SysEleven OpenStack Cloud. We will perform an update of the OpenStack services Network, Image and Volume. During this update, all OpenStack API services in the region will be unavailable.

Customer Impact during the Maintenance:

OpenStack API services in region FES will be unavailable (loss of control)
Running VMs will not be affected
Object storage will not be affected

Customer Actions:

no customer actions needed
please inform us if you notice any irregularities

Past Incidents

Saturday 29th January 2022

No incidents reported

Friday 28th January 2022

MetaKube Dashboard / API MetaKube Dashboard/API not functional

Clusters can't be listed in the Dashboard. No impact on running components.

Update (14:50): Problem fixed, API and Dashboard operational.

Thursday 27th January 2022

No incidents reported

Wednesday 26th January 2022

No incidents reported

Tuesday 25th January 2022

SysEleven Telephone Hotline temporary out of service

Our hotline is currently out of service, we are working on resolving this issue.

The emergency hotline is not affected.

Update (11:29) : The hotline is operational again.

Monday 24th January 2022

No incidents reported

Sunday 23rd January 2022

No incidents reported

Saturday 22nd January 2022

No incidents reported

Friday 21st January 2022

No incidents reported

Thursday 20th January 2022

No incidents reported

Wednesday 19th January 2022

No incidents reported

Tuesday 18th January 2022

No incidents reported

Monday 17th January 2022

No incidents reported

Sunday 16th January 2022

No incidents reported

Saturday 15th January 2022

No incidents reported

Friday 14th January 2022

No incidents reported

Thursday 13th January 2022

No incidents reported

Wednesday 12th January 2022

No incidents reported

Tuesday 11th January 2022

No incidents reported

Monday 10th January 2022

No incidents reported

Sunday 9th January 2022

No incidents reported

Saturday 8th January 2022

No incidents reported

Friday 7th January 2022

No incidents reported

Thursday 6th January 2022

No incidents reported

Wednesday 5th January 2022

No incidents reported

Tuesday 4th January 2022

No incidents reported

Monday 3rd January 2022

API SysEleven Stack issues in region CBK

At the moment we are facing API issues in region CBK.

We will keep you informed and apologise for any inconveniences.

Update 16:31 : We brought back normal service around 16:21, we identified the root cause and are checking a few things.

Sunday 2nd January 2022

No incidents reported

Saturday 1st January 2022

No incidents reported

Friday 31st December 2021

No incidents reported