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Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)

We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.

Maintenance
MAINTENANCE: MetaKube Platform

Affected Components: MetaKube Platform, all regions

Scheduled Start: 2026-04-07 09:00 UTC+02:00 (CEST)

Scheduled End: 2026-04-07 12:00 UTC+02:00 (CEST)

State: SCHEDULED


Description:

  • Scheduled maintenance of the MetaKube platform in all regions
  • Small update to MetaKube infrastructure

Customer Impact during the maintenance:

  • Short interruptions (<5min) of the control plane possible (e.g. controller-manager, scheduler), but not API
  • Running workloads will not be affected
  • Network availability will not be affected
  • Storage availability will not be affected

Customer Actions:

  • No customer actions needed
  • Please inform us if you notice any irregularities

MAINTENANCE: Network Interconnect HAM – BLU

Affected Components: Network, regions HAM, BLU

Scheduled Start: 2026-04-09 23:00 UTC+02:00 (CEST)

Scheduled End: 2026-04-10 06:00 UTC+02:00 (CEST)

State: SCHEDULED


Description:

We will be performing scheduled maintenance on our redundant network connection between the HAM and BLU data center regions.


Customer Impact during the Maintenance:

No customer impact is expected. While the specific link will be taken offline for the duration of the maintenance, all traffic will be automatically routed via redundant paths to ensure continuous service.


Customer Actions:

Please inform us if you notice any irregularities


MAINTENANCE: Network Interconnect DUS – BLU

Affected Components: Network, regions DUS, BLU

Scheduled Start: 2026-04-16 23:00 UTC+02:00 (CEST)

Scheduled End: 2026-04-17 06:00 UTC+02:00 (CEST)

State: SCHEDULED


Description:

We will be performing scheduled maintenance on our redundant network connection between the DUS and BLU data center regions.


Customer Impact during the Maintenance:

No customer impact is expected. While the specific link will be taken offline for the duration of the maintenance, all traffic will be automatically routed via redundant paths to ensure continuous service.


Customer Actions:

Please inform us if you notice any irregularities


Past Incidents

Wednesday 14th June 2023

No incidents reported

Tuesday 13th June 2023

No incidents reported

Monday 12th June 2023

No incidents reported

Sunday 11th June 2023

No incidents reported

Saturday 10th June 2023

No incidents reported

Friday 9th June 2023

No incidents reported

Thursday 8th June 2023

No incidents reported

Wednesday 7th June 2023

Network INCIDENT: F5 Load-Balancer in BKI

We are experiencing Issues with the WAF of the F5 Loadbalancers in BKI.

The issue is currently beeing investigated.


Update (12:25h) : We found an issue and applied a workaround, impacted websites should be recovering now.


Update (13:21h): We are continuing to investigate the issue, the workaround will remain in place until a solution is available.


Update 8th June (14:30) The incident has been resolved and all impacted customers have been contacted accordingly

Tuesday 6th June 2023

No incidents reported

Monday 5th June 2023

No incidents reported

Sunday 4th June 2023

No incidents reported

Saturday 3rd June 2023

No incidents reported

Friday 2nd June 2023

No incidents reported

Thursday 1st June 2023

No incidents reported

Wednesday 31st May 2023

Network Maintenance on F5 Load-Balancer in BKI resulted in connectivity issues

The planned Maintenance on the F5 Load-Balancer in the BKI Datacenter resulted in connectivity issues.

Services recovered at 09:49am.

We did not expect any impact, therefore we are investigating this now.

Tuesday 30th May 2023

No incidents reported

Monday 29th May 2023

No incidents reported

Sunday 28th May 2023

No incidents reported

Saturday 27th May 2023

No incidents reported

Friday 26th May 2023

No incidents reported

Thursday 25th May 2023

No incidents reported

Wednesday 24th May 2023

No incidents reported

Tuesday 23rd May 2023

No incidents reported

Monday 22nd May 2023

No incidents reported

Sunday 21st May 2023

No incidents reported

Saturday 20th May 2023

No incidents reported

Friday 19th May 2023

No incidents reported

Thursday 18th May 2023

No incidents reported

Wednesday 17th May 2023

No incidents reported

Tuesday 16th May 2023

No incidents reported