All systems are operational

About This Site

Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)

We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.

Maintenance
MAINTENANCE: SysEleven OpenStack Cloud announcement (CBK)

Affected Components: SysEleven OpenStack Cloud in region CBK

Scheduled Start: 8 Jun 2026, 22:00 CEST

Scheduled End: 9 Jun 2026, 01:00 CEST

State: SCHEDULED

Description:

We will perform maintenance on the CBK controllers and update services, including security-related updates.

Customer Impact during the Maintenance:

  • Interruption of connectivity of virtual machines of up to 5 minutes
  • API connections could be interrupted for up to 5 minutes

Customer Actions:

  • no customer actions needed
  • please inform us if you notice any irregularities
MAINTENANCE: SysEleven Status Page upgrade

Affected Components: SysEleven Status Page

Scheduled Start: 2026-06-11 15:00 UTC+02:00 (CEST) Scheduled End: 2026-06-11 16:00 UTC+02:00 (CEST)

State: SCHEDULED

Description:

  • upgrade status page onto latest version
  • enhanced design and feature set

Customer Impact during the Maintenance:

  • status page during maintenance partially unavailable
  • RSS/Atom feed during maintenance partially unavailable
  • API will be interrupted

Customer Actions:

  • No customer actions needed
MAINTENANCE: SysEleven OpenStack Cloud announcement (CBK)

Affected Components: SysEleven OpenStack Cloud in region CBK

Scheduled Start: 15 Jun 2026, 22:00 CEST

Scheduled End: 16 Jun 2026, 01:00 CEST

State: SCHEDULED

Description:

We will perform maintenance on the CBK controllers and update services, including security-related updates.

Customer Impact during the Maintenance:

  • Interruption of connectivity of virtual machines of up to 5 minutes
  • API connections could be interrupted for up to 5 minutes

Customer Actions:

  • no customer actions needed
  • please inform us if you notice any irregularities

Past Incidents

Monday 24th July 2023

No incidents reported

Sunday 23rd July 2023

No incidents reported

Saturday 22nd July 2023

No incidents reported

Friday 21st July 2023

No incidents reported

Thursday 20th July 2023

No incidents reported

Wednesday 19th July 2023

No incidents reported

Tuesday 18th July 2023

No incidents reported

Monday 17th July 2023

No incidents reported

Sunday 16th July 2023

No incidents reported

Saturday 15th July 2023

No incidents reported

Friday 14th July 2023

No incidents reported

Thursday 13th July 2023

Compute INCIDENT: SysEleven STACK issues in region CBK

Affected Components: SysEleven Stack, region CBK

Incident Start: **13th July. 2023/08:00

Description:

  • We see problems with spawning VMs using localstorage flavors.
  • Occurring errors are currently being investigated.

Customer Impact:

  • Spawning VMs with localstorage (l1.*) flavors can currently fail.

Update:

  • 15:00 : After a long debugging session, we identified the root cause and directly fixed it in place. We are extending our monitoring to cover up the newly identified problems.

Wednesday 12th July 2023

No incidents reported

Tuesday 11th July 2023

No incidents reported

Monday 10th July 2023

No incidents reported

Sunday 9th July 2023

No incidents reported

Saturday 8th July 2023

No incidents reported

Friday 7th July 2023

No incidents reported

Thursday 6th July 2023

No incidents reported

Wednesday 5th July 2023

No incidents reported

Tuesday 4th July 2023

No incidents reported

Monday 3rd July 2023

No incidents reported

Sunday 2nd July 2023

No incidents reported

Saturday 1st July 2023

No incidents reported

Friday 30th June 2023

No incidents reported

Thursday 29th June 2023

No incidents reported

Wednesday 28th June 2023

No incidents reported

Tuesday 27th June 2023

Control Plane Services (SysEleven - CBK) INCIDENT: Possible intermittent Control Plane degradation for MetaKube clusters in DBL & CBK

Affected Components: MetaKube, Control Planes, DBL & CBK

Incident Start: 27th June. 2023/11:45 am

Description:

Some individual control plane components (not apiserver or etcd) may be down for some clusters for a few minutes. We're investigating the cause.

Update:

The issues were caused by slow Pod start up on newly provisioned Nodes during a node rollover in our infrastructure. All nodes have been replaced and the issues are gone.

We will investigate the root cause.

Monday 26th June 2023

No incidents reported

Sunday 25th June 2023

No incidents reported