All systems are operational

About This Site

Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)

We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.

Maintenance
MAINTENANCE: Core Routers in FES

Affected Components: Core Routers, region FES

Scheduled Start: 13. Jan. 2026/9:00 pm

Scheduled End: 14. Jan. 2026/02:00 am

State: SCHEDULED


Description:

In order to ensure the greatest possible stability and availability of our network, we will be carrying out maintenance work on our routers at the FES location during a maintenance window from 21:00 CET on Tuesday, 13 January 2026 until 02:00 CET on Wednesday, 14 January 2026. During the execution of the work, an increased latency time is to be expected over the period of the maintenance window.


Customer Impact during the Maintenance:

  • FES: reduced latency

Customer Actions:

  • No customer actions needed
  • Please inform us if you notice any irregularities
MAINTENANCE: SysEleven OpenStack Cloud announcement (DUS2)

Affected Components: SysEleven OpenStack Cloud Networking in region DUS2

Scheduled Start: 14 Jan 2026, 22:00 CET

Scheduled End: 14 Jan 2026, 23:00 CET

State: SCHEDULED


Description:

We will perform maintenance on networking gateways.


Customer Impact during the Maintenance:

  • Several short interruptions of external network connectivity up to 10 seconds each
  • VPN connections could be interrupted for up to 10 seconds

Customer Actions:

  • no customer actions needed
  • please inform us if you notice any irregularities

MAINTENANCE: SysEleven OpenStack Cloud announcement (DUS2)

Affected Components: SysEleven OpenStack Cloud in region DUS2

Scheduled Start: 20 Jan 2026, 22:00 CET

Scheduled End: 21 Jan 2026, 02:00 CET

State: SCHEDULED


Description:

We will perform an update of the OpenStack Compute service. During this update, all OpenStack API services in the region will be unavailable.


Customer Impact during the Maintenance:

  • OpenStack API services in region DUS2 will be unavailable (loss of control)
  • Running VMs will not be affected
  • Object storage will not be affected

Customer Actions:

  • No customer actions needed
  • Please inform us if you notice any irregularities

MAINTENANCE: SysEleven OpenStack Cloud announcement (HAM1)

Affected Components: SysEleven OpenStack Cloud in region HAM1

Scheduled Start: 27 Jan 2026, 22:00 CET

Scheduled End: 28 Jan 2026, 02:00 CET

State: SCHEDULED


Description:

We will perform an update of the OpenStack Compute service. During this update, all OpenStack API services in the region will be unavailable.


Customer Impact during the Maintenance:

  • OpenStack API services in region HAM1 will be unavailable (loss of control)
  • Running VMs will not be affected
  • Object storage will not be affected

Customer Actions:

  • No customer actions needed
  • Please inform us if you notice any irregularities

Past Incidents

Sunday 21st January 2024

No incidents reported

Saturday 20th January 2024

No incidents reported

Friday 19th January 2024

No incidents reported

Thursday 18th January 2024

No incidents reported

Wednesday 17th January 2024

No incidents reported

Tuesday 16th January 2024

No incidents reported

Monday 15th January 2024

No incidents reported

Sunday 14th January 2024

Network INCIDENT: SysEleven STACK issues in region CBK

Affected Components: SysEleven Stack, region CBK

Incident Start: 14th Jan. 2024/12:13 Incident End: 14th Jan. 2024/12:23


Description:

We had experienced a major outage of our network and connectivity on CBK

Update: The situation has been resolved.


Saturday 13th January 2024

No incidents reported

Friday 12th January 2024

No incidents reported

Thursday 11th January 2024

No incidents reported

Wednesday 10th January 2024

No incidents reported

Tuesday 9th January 2024

No incidents reported

Monday 8th January 2024

No incidents reported

Sunday 7th January 2024

No incidents reported

Saturday 6th January 2024

No incidents reported

Friday 5th January 2024

No incidents reported

Thursday 4th January 2024

No incidents reported

Wednesday 3rd January 2024

No incidents reported

Tuesday 2nd January 2024

No incidents reported

Monday 1st January 2024

No incidents reported

Sunday 31st December 2023

No incidents reported

Saturday 30th December 2023

No incidents reported

Friday 29th December 2023

No incidents reported

Thursday 28th December 2023

No incidents reported

Wednesday 27th December 2023

No incidents reported

Tuesday 26th December 2023

No incidents reported

Monday 25th December 2023

No incidents reported

Sunday 24th December 2023

No incidents reported

Saturday 23rd December 2023

No incidents reported

Friday 22nd December 2023

Network INCIDENT: SysEleven STACK network issues in region CBK

Affected Components: SysEleven Stack network, region CBK

Incident Start: 22 Dec 2023 / 15:30 Incident End: 22 Dec 2023 / 18:45


Description:

  • There are network issues in the cloud network of region CBK

Customer Impact:

  • Connectivity to VMs in CBK is impaired

Update 22 Dec 2023 / 18:45

  • network issues are solved