All systems are operational

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Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)

We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.

Maintenance
MAINTENANCE: Core Routers in DUS

Affected Components: Core Routers, region DUS

Scheduled Start: 05. Feb. 2026/9:00 pm (CET)

Scheduled End: 06. Feb. 2026/02:00 am (CET)

State: SCHEDULED


Description:

In order to ensure the greatest possible stability and availability of our network, we will be carrying out maintenance work on our routers at the DUS location during a maintenance window from 21:00 CET on Thursday, 5  February 2026 until 02:00 CET on Friday, 6 February 2026. During the execution of the work, an increased latency time is to be expected over the period of the maintenance window.


Customer Impact during the Maintenance:

  • DUS: increased latency

Customer Actions:

  • No customer actions needed
  • Please inform us if you notice any irregularities
MAINTENANCE: SysEleven OpenStack Cloud announcement (FES)

Affected Components: SysEleven OpenStack Cloud in region FES

Scheduled Start: 24 Feb 2026, 22:00 CET

Scheduled End: 25 Feb 2026, 02:00 CET

State: SCHEDULED


Description:

Maintenance window change from 5 February 2026 to 24 February 2026. This is a maintenance announcement for the SysEleven OpenStack Cloud. We will perform an update of the OpenStack services Network, Image and Volume. During this update, all OpenStack API services in the region will be unavailable.


Customer Impact during the Maintenance:

  • OpenStack API services in region FES will be unavailable (loss of control)
  • Running VMs will not be affected
  • Object storage will not be affected

Customer Actions:

  • no customer actions needed
  • please inform us if you notice any irregularities

Past Incidents

Saturday 31st August 2024

No incidents reported

Friday 30th August 2024

No incidents reported

Thursday 29th August 2024

No incidents reported

Wednesday 28th August 2024

No incidents reported

Tuesday 27th August 2024

No incidents reported

Monday 26th August 2024

No incidents reported

Sunday 25th August 2024

No incidents reported

Saturday 24th August 2024

No incidents reported

Friday 23rd August 2024

No incidents reported

Thursday 22nd August 2024

No incidents reported

Wednesday 21st August 2024

No incidents reported

Tuesday 20th August 2024

No incidents reported

Monday 19th August 2024

No incidents reported

Sunday 18th August 2024

No incidents reported

Saturday 17th August 2024

No incidents reported

Friday 16th August 2024

No incidents reported

Thursday 15th August 2024

No incidents reported

Wednesday 14th August 2024

No incidents reported

Tuesday 13th August 2024

SysEleven Stack DNS API INCIDENT: SysEleven STACK API issues

Affected Components: **SysEleven Stack API **

Incident Start: 2024-08-13 13:33


Description:

  • We are currently experiencing a loss of control for DNS zones managed by the DNSaaS API

Customer Impact:

  • Changes towards DNSaaS zones and records are not propagated

Update: 2024-08-13 16:10

  • Root cause was identified and fixed, we are observing the situation

Monday 12th August 2024

Network INCIDENT: SysEleven STACK issues in region CBK

Affected Components: SysEleven Stack, region CBK

Incident Start: 2024-12-08 11:20 Incident End: 2024-12-08 11:38


Description:

  • Occurring errors are currently being investigated.

Customer Impact:

  • Connectivity is restricted

Update : 2024-12-08 11:38

  • Network problems were identified, we fixed the underlying issue and are now observing the situation

Sunday 11th August 2024

No incidents reported

Saturday 10th August 2024

No incidents reported

Friday 9th August 2024

No incidents reported

Thursday 8th August 2024

No incidents reported

Wednesday 7th August 2024

No incidents reported

Tuesday 6th August 2024

No incidents reported

Monday 5th August 2024

No incidents reported

Sunday 4th August 2024

No incidents reported

Saturday 3rd August 2024

No incidents reported

Friday 2nd August 2024

No incidents reported