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Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)

We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.

Maintenance
MAINTENANCE: MetaKube Platform

Affected Components: MetaKube Platform, all regions

Scheduled Start: 2026-04-07 09:00 UTC+02:00 (CEST)

Scheduled End: 2026-04-07 12:00 UTC+02:00 (CEST)

State: SCHEDULED


Description:

  • Scheduled maintenance of the MetaKube platform in all regions
  • Small update to MetaKube infrastructure

Customer Impact during the maintenance:

  • Short interruptions (<5min) of the control plane possible (e.g. controller-manager, scheduler), but not API
  • Running workloads will not be affected
  • Network availability will not be affected
  • Storage availability will not be affected

Customer Actions:

  • No customer actions needed
  • Please inform us if you notice any irregularities

MAINTENANCE: Network Interconnect HAM – BLU

Affected Components: Network, regions HAM, BLU

Scheduled Start: 2026-04-09 23:00 UTC+02:00 (CEST)

Scheduled End: 2026-04-10 06:00 UTC+02:00 (CEST)

State: SCHEDULED


Description:

We will be performing scheduled maintenance on our redundant network connection between the HAM and BLU data center regions.


Customer Impact during the Maintenance:

No customer impact is expected. While the specific link will be taken offline for the duration of the maintenance, all traffic will be automatically routed via redundant paths to ensure continuous service.


Customer Actions:

Please inform us if you notice any irregularities


MAINTENANCE: Network Interconnect DUS – BLU

Affected Components: Network, regions DUS, BLU

Scheduled Start: 2026-04-16 23:00 UTC+02:00 (CEST)

Scheduled End: 2026-04-17 06:00 UTC+02:00 (CEST)

State: SCHEDULED


Description:

We will be performing scheduled maintenance on our redundant network connection between the DUS and BLU data center regions.


Customer Impact during the Maintenance:

No customer impact is expected. While the specific link will be taken offline for the duration of the maintenance, all traffic will be automatically routed via redundant paths to ensure continuous service.


Customer Actions:

Please inform us if you notice any irregularities


Past Incidents

Tuesday 14th January 2025

No incidents reported

Monday 13th January 2025

No incidents reported

Sunday 12th January 2025

No incidents reported

Saturday 11th January 2025

No incidents reported

Friday 10th January 2025

No incidents reported

Thursday 9th January 2025

No incidents reported

Wednesday 8th January 2025

No incidents reported

Tuesday 7th January 2025

Network INCIDENT: SysEleven STACK issues in region CBK

Affected Components: SysEleven Stack, region CBK

Incident Start: 2025-01-07 09:16

Incident End: 2025-01-07 09:45


Description:

  • Occurring errors are currently being investigated.

Customer Impact:

  • Connectivity is restricted

Update : 09:45

Situation stabilized again, we are investigating the situation at the moment

Monday 6th January 2025

Network INCIDENT: SysEleven STACK issues in region CBK

Affected Components: SysEleven Stack, region CBK

Incident Start: 2025-06-01 10:00

Incident End: 2025-06-01 10:30


Description:

  • Occurring errors are currently being investigated.

Customer Impact:

  • Connectivity is restricted

Network INCIDENT: SysEleven STACK issues in region CBK

Affected Components: SysEleven Stack, region CBK

Incident Start: 2025-06-01 08:18

Incident Start: 2025-06-01 08:50


Description:

  • Occurring errors are currently being investigated.

Customer Impact:

  • Connectivity is restricted

Sunday 5th January 2025

No incidents reported

Saturday 4th January 2025

No incidents reported

Friday 3rd January 2025

No incidents reported

Thursday 2nd January 2025

No incidents reported

Wednesday 1st January 2025

No incidents reported

Tuesday 31st December 2024

No incidents reported

Monday 30th December 2024

No incidents reported

Sunday 29th December 2024

No incidents reported

Saturday 28th December 2024

No incidents reported

Friday 27th December 2024

No incidents reported

Thursday 26th December 2024

No incidents reported

Wednesday 25th December 2024

No incidents reported

Tuesday 24th December 2024

No incidents reported

Monday 23rd December 2024

No incidents reported

Sunday 22nd December 2024

No incidents reported

Saturday 21st December 2024

No incidents reported

Friday 20th December 2024

No incidents reported

Thursday 19th December 2024

No incidents reported

Wednesday 18th December 2024

Network INCIDENT: SysEleven STACK issues in region DBL

Affected Components: SysEleven Stack, region DBL

Incident Start: 2024-18-12 00:47 Incident Start: 2024-18-12 01:27

Description:

  • Occurring errors are currently being investigated.

Customer Impact:

  • Connectivity is restricted

Update: 2024-18-12 01:27

  • We could see problems with cross region connectivity outgoing from the DBL region, between 00:35 - 01:10, at the moment traffic seems to have normalized again, we are still investigating

Update: 2024-18-12 02:00

  • Device causing the network issues was identified, root cause will be further investigated

Tuesday 17th December 2024

No incidents reported

Monday 16th December 2024

No incidents reported