All systems are operational

About This Site

Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)

We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.

Maintenance
MAINTENANCE: SysEleven OpenStack Cloud announcement (DUS2)

Affected Components: SysEleven OpenStack Cloud Networking in region DUS2

Scheduled Start: 14 Jan 2026, 22:00 CET

Scheduled End: 14 Jan 2026, 23:00 CET

State: SCHEDULED


Description:

We will perform maintenance on networking gateways.


Customer Impact during the Maintenance:

  • Several short interruptions of external network connectivity up to 10 seconds each
  • VPN connections could be interrupted for up to 10 seconds

Customer Actions:

  • no customer actions needed
  • please inform us if you notice any irregularities

MAINTENANCE: SysEleven OpenStack Cloud announcement (DUS2)

Affected Components: SysEleven OpenStack Cloud in region DUS2

Scheduled Start: 20 Jan 2026, 22:00 CET

Scheduled End: 21 Jan 2026, 02:00 CET

State: SCHEDULED


Description:

We will perform an update of the OpenStack Compute service. During this update, all OpenStack API services in the region will be unavailable.


Customer Impact during the Maintenance:

  • OpenStack API services in region DUS2 will be unavailable (loss of control)
  • Running VMs will not be affected
  • Object storage will not be affected

Customer Actions:

  • No customer actions needed
  • Please inform us if you notice any irregularities

MAINTENANCE: SysEleven OpenStack Cloud announcement (HAM1)

Affected Components: SysEleven OpenStack Cloud in region HAM1

Scheduled Start: 27 Jan 2026, 22:00 CET

Scheduled End: 28 Jan 2026, 02:00 CET

State: SCHEDULED


Description:

We will perform an update of the OpenStack Compute service. During this update, all OpenStack API services in the region will be unavailable.


Customer Impact during the Maintenance:

  • OpenStack API services in region HAM1 will be unavailable (loss of control)
  • Running VMs will not be affected
  • Object storage will not be affected

Customer Actions:

  • No customer actions needed
  • Please inform us if you notice any irregularities

Past Incidents

Sunday 9th February 2025

No incidents reported

Saturday 8th February 2025

No incidents reported

Friday 7th February 2025

No incidents reported

Thursday 6th February 2025

No incidents reported

Wednesday 5th February 2025

No incidents reported

Tuesday 4th February 2025

No incidents reported

Monday 3rd February 2025

No incidents reported

Sunday 2nd February 2025

No incidents reported

Saturday 1st February 2025

No incidents reported

Friday 31st January 2025

No incidents reported

Thursday 30th January 2025

No incidents reported

Wednesday 29th January 2025

No incidents reported

Tuesday 28th January 2025

No incidents reported

Monday 27th January 2025

No incidents reported

Sunday 26th January 2025

No incidents reported

Saturday 25th January 2025

No incidents reported

Friday 24th January 2025

No incidents reported

Thursday 23rd January 2025

No incidents reported

Wednesday 22nd January 2025

No incidents reported

Tuesday 21st January 2025

SysEleven Database as a Service API INCIDENT: minor outage of Database as a Service

Affected Components: Database as a Service, all regions

Incident Start: 2025-01-21 10:30 UTC+01:00 (CET) Incident End: 2025-01-21 14:45 UTC+01:00 (CET)


Description:

Database as a Service is currently only available via the API and terraform, the UI is not working


Update 2025-01-21 14:45

We fixed the underlying issue, therefore Database as a Service is also working again in the UI

Monday 20th January 2025

No incidents reported

Sunday 19th January 2025

No incidents reported

Saturday 18th January 2025

No incidents reported

Friday 17th January 2025

No incidents reported

Thursday 16th January 2025

No incidents reported

Wednesday 15th January 2025

No incidents reported

Tuesday 14th January 2025

No incidents reported

Monday 13th January 2025

No incidents reported

Sunday 12th January 2025

No incidents reported

Saturday 11th January 2025

No incidents reported