All systems are operational

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Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)

We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.

Maintenance
MAINTENANCE: Core Routers in DUS

Affected Components: Core Routers, region DUS

Scheduled Start: 05. Feb. 2026/9:00 pm (CET)

Scheduled End: 06. Feb. 2026/02:00 am (CET)

State: SCHEDULED


Description:

In order to ensure the greatest possible stability and availability of our network, we will be carrying out maintenance work on our routers at the DUS location during a maintenance window from 21:00 CET on Thursday, 5  February 2026 until 02:00 CET on Friday, 6 February 2026. During the execution of the work, an increased latency time is to be expected over the period of the maintenance window.


Customer Impact during the Maintenance:

  • DUS: increased latency

Customer Actions:

  • No customer actions needed
  • Please inform us if you notice any irregularities
MAINTENANCE: SysEleven OpenStack Cloud announcement (FES)

Affected Components: SysEleven OpenStack Cloud in region FES

Scheduled Start: 24 Feb 2026, 22:00 CET

Scheduled End: 25 Feb 2026, 02:00 CET

State: SCHEDULED


Description:

Maintenance window change from 5 February 2026 to 24 February 2026. This is a maintenance announcement for the SysEleven OpenStack Cloud. We will perform an update of the OpenStack services Network, Image and Volume. During this update, all OpenStack API services in the region will be unavailable.


Customer Impact during the Maintenance:

  • OpenStack API services in region FES will be unavailable (loss of control)
  • Running VMs will not be affected
  • Object storage will not be affected

Customer Actions:

  • no customer actions needed
  • please inform us if you notice any irregularities

Past Incidents

Friday 14th March 2025

No incidents reported

Thursday 13th March 2025

API INCIDENT: SysEleven STACK API issues, region CBK

Affected Components: SysEleven Stack API, region CBK

Incident Start: 2025-03-13 14:30 Incident End: 2025-03-13 17:15


Description:

  • Accessibility of the SysEleven Stack API is not ensured.

Customer Impact:

  • Spawning new virtual machines (VMs) or changing existing resources is not possible.

Wednesday 12th March 2025

No incidents reported

Tuesday 11th March 2025

No incidents reported

Monday 10th March 2025

No incidents reported

Sunday 9th March 2025

No incidents reported

Saturday 8th March 2025

Network INCIDENT: SysEleven STACK issues in region FES

Affected Components: SysEleven Stack, region FES

Incident Start: 2025-03-08 13:00

Incident End: 2025-03-08 15:30


Description:

  • Occurring errors are currently being investigated.

Customer Impact:

  • IPv6 Connectivity is restricted

**Update: 16:25 **

Flaky ipv6 connectivity was repaired around 15:30, a mismatch in configuration was identified

Friday 7th March 2025

No incidents reported

Thursday 6th March 2025

No incidents reported

Wednesday 5th March 2025

No incidents reported

Tuesday 4th March 2025

No incidents reported

Monday 3rd March 2025

No incidents reported

Sunday 2nd March 2025

No incidents reported

Saturday 1st March 2025

No incidents reported

Friday 28th February 2025

No incidents reported

Thursday 27th February 2025

No incidents reported

Wednesday 26th February 2025

No incidents reported

Tuesday 25th February 2025

No incidents reported

Monday 24th February 2025

No incidents reported

Sunday 23rd February 2025

No incidents reported

Saturday 22nd February 2025

No incidents reported

Friday 21st February 2025

No incidents reported

Thursday 20th February 2025

No incidents reported

Wednesday 19th February 2025

No incidents reported

Tuesday 18th February 2025

No incidents reported

Monday 17th February 2025

No incidents reported

Sunday 16th February 2025

No incidents reported

Saturday 15th February 2025

No incidents reported

Friday 14th February 2025

No incidents reported

Thursday 13th February 2025

No incidents reported