All systems are operational

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Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)

We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.

Maintenance
MAINTENANCE: SysEleven OpenStack Cloud announcement (CBK)

Affected Components: SysEleven OpenStack Cloud in region CBK

Scheduled Start: 8 Jun 2026, 22:00 CEST

Scheduled End: 9 Jun 2026, 01:00 CEST

State: SCHEDULED


Description:

We will perform maintenance on the CBK controllers and update services, including security-related updates.


Customer Impact during the Maintenance:

  • Interruption of connectivity of virtual machines of up to 5 minutes
  • API connections could be interrupted for up to 5 minutes

Customer Actions:

  • no customer actions needed
  • please inform us if you notice any irregularities

MAINTENANCE: SysEleven Status Page upgrade

Affected Components: SysEleven Status Page

Scheduled Start: 2026-06-11 15:00 UTC+02:00 (CEST) Scheduled End: 2026-06-11 16:00 UTC+02:00 (CEST)

State: SCHEDULED


Description:

  • upgrade status page onto latest version
  • enhanced design and feature set

Customer Impact during the Maintenance:

  • status page during maintenance partially unavailable
  • RSS/Atom feed during maintenance partially unavailable
  • API will be interrupted

Customer Actions:

  • No customer actions needed

MAINTENANCE: SysEleven OpenStack Cloud announcement (CBK)

Affected Components: SysEleven OpenStack Cloud in region CBK

Scheduled Start: 15 Jun 2026, 22:00 CEST

Scheduled End: 16 Jun 2026, 01:00 CEST

State: SCHEDULED


Description:

We will perform maintenance on the CBK controllers and update services, including security-related updates.


Customer Impact during the Maintenance:

  • Interruption of connectivity of virtual machines of up to 5 minutes
  • API connections could be interrupted for up to 5 minutes

Customer Actions:

  • no customer actions needed
  • please inform us if you notice any irregularities

Past Incidents

Saturday 15th March 2025

No incidents reported

Friday 14th March 2025

No incidents reported

Thursday 13th March 2025

API INCIDENT: SysEleven STACK API issues, region CBK

Affected Components: SysEleven Stack API, region CBK

Incident Start: 2025-03-13 14:30 Incident End: 2025-03-13 17:15


Description:

  • Accessibility of the SysEleven Stack API is not ensured.

Customer Impact:

  • Spawning new virtual machines (VMs) or changing existing resources is not possible.

Wednesday 12th March 2025

No incidents reported

Tuesday 11th March 2025

No incidents reported

Monday 10th March 2025

No incidents reported

Sunday 9th March 2025

No incidents reported

Saturday 8th March 2025

Network INCIDENT: SysEleven STACK issues in region FES

Affected Components: SysEleven Stack, region FES

Incident Start: 2025-03-08 13:00

Incident End: 2025-03-08 15:30


Description:

  • Occurring errors are currently being investigated.

Customer Impact:

  • IPv6 Connectivity is restricted

**Update: 16:25 **

Flaky ipv6 connectivity was repaired around 15:30, a mismatch in configuration was identified

Friday 7th March 2025

No incidents reported

Thursday 6th March 2025

No incidents reported

Wednesday 5th March 2025

No incidents reported

Tuesday 4th March 2025

No incidents reported

Monday 3rd March 2025

No incidents reported

Sunday 2nd March 2025

No incidents reported

Saturday 1st March 2025

No incidents reported

Friday 28th February 2025

No incidents reported

Thursday 27th February 2025

No incidents reported

Wednesday 26th February 2025

No incidents reported

Tuesday 25th February 2025

No incidents reported

Monday 24th February 2025

No incidents reported

Sunday 23rd February 2025

No incidents reported

Saturday 22nd February 2025

No incidents reported

Friday 21st February 2025

No incidents reported

Thursday 20th February 2025

No incidents reported

Wednesday 19th February 2025

No incidents reported

Tuesday 18th February 2025

No incidents reported

Monday 17th February 2025

No incidents reported

Sunday 16th February 2025

No incidents reported

Saturday 15th February 2025

No incidents reported

Friday 14th February 2025

No incidents reported