Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)
We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.
Affected Components: BKI & BLU Fortigate Firewall/VPN
Scheduled Start: 2025-12-29 20:00 UTC+01:00 (CET)
Scheduled End: 2024-01-01 22:00 UTC+01:00 (CET)
State: SCHEDULED
Description:
In order to ensure the greatest possible stability and availability of our Fortigate firewall and VPN, we will be carrying out scheduled maintenance work on Monday, December 29th, 2025 from 8:00 p.m. (CET). We will be installing security updates on the Fortigate routers in the Berlin BKI and BLU data centers.
Customer Impact during the Maintenance:
Even if we do not expect any service interruptions during this period, there may still be brief VPN connection interruptions (up to 5 minutes).
The maintenance work affects both VPN tunnels that exist from outside into the SysEleven network and VPN tunnels between the cloud and the PVC platforms.
Customer Actions: