All systems are operational

About This Site

Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)

We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.

Maintenance
MAINTENANCE: Core Routers in DUS

Affected Components: Core Routers, region DUS

Scheduled Start: 05. Feb. 2026/9:00 pm (CET)

Scheduled End: 06. Feb. 2026/02:00 am (CET)

State: SCHEDULED


Description:

In order to ensure the greatest possible stability and availability of our network, we will be carrying out maintenance work on our routers at the DUS location during a maintenance window from 21:00 CET on Thursday, 5  February 2026 until 02:00 CET on Friday, 6 February 2026. During the execution of the work, an increased latency time is to be expected over the period of the maintenance window.


Customer Impact during the Maintenance:

  • DUS: increased latency

Customer Actions:

  • No customer actions needed
  • Please inform us if you notice any irregularities
MAINTENANCE: SysEleven OpenStack Cloud announcement (FES)

Affected Components: SysEleven OpenStack Cloud in region FES

Scheduled Start: 24 Feb 2026, 22:00 CET

Scheduled End: 25 Feb 2026, 02:00 CET

State: SCHEDULED


Description:

Maintenance window change from 5 February 2026 to 24 February 2026. This is a maintenance announcement for the SysEleven OpenStack Cloud. We will perform an update of the OpenStack services Network, Image and Volume. During this update, all OpenStack API services in the region will be unavailable.


Customer Impact during the Maintenance:

  • OpenStack API services in region FES will be unavailable (loss of control)
  • Running VMs will not be affected
  • Object storage will not be affected

Customer Actions:

  • no customer actions needed
  • please inform us if you notice any irregularities

Past Incidents

Saturday 7th February 2026

No incidents reported

Friday 6th February 2026

No incidents reported

Thursday 5th February 2026

No incidents reported

Wednesday 4th February 2026

No incidents reported

Tuesday 3rd February 2026

No incidents reported

Monday 2nd February 2026

No incidents reported

Sunday 1st February 2026

No incidents reported

Saturday 31st January 2026

No incidents reported

Friday 30th January 2026

No incidents reported

Thursday 29th January 2026

Network INCIDENT: SysEleven STACK issues in region DBL

Affected Components: SysEleven Stack, region DBL

Incident Start: 2026-01-29 10:26 UTC+01:00 (CET) Incident End: 2026-01-29 10:28 UTC+01:00 (CET)


Description:

  • Occurring errors are currently being investigated.
Network INCIDENT: SysEleven STACK issues in region CBK

Affected Components: SysEleven Stack, region CBK

Incident Start: 2026-01-29 10:26 UTC+01:00 (CET) Incident End: 2026-01-29 10:28 UTC+01:00 (CET)


Description:

  • Occurring errors are currently being investigated.
Network INCIDENT: SysEleven STACK issues in region FES

Affected Components: SysEleven Stack, region FES

Incident Start: 2026-01-29 10:26 UTC+01:00 (CET) Incident End: 2026-01-29 10:28 UTC+01:00 (CET)


Description:

  • Occurring errors are currently being investigated.

Customer Impact:

  • Connectivity is restricted

Wednesday 28th January 2026

No incidents reported

Tuesday 27th January 2026

No incidents reported

Monday 26th January 2026

No incidents reported

Sunday 25th January 2026

No incidents reported

Saturday 24th January 2026

No incidents reported

Friday 23rd January 2026

No incidents reported

Thursday 22nd January 2026

No incidents reported

Wednesday 21st January 2026

No incidents reported

Tuesday 20th January 2026

No incidents reported

Monday 19th January 2026

Network INCIDENT: SysEleven STACK issues in region DUS2

Affected Components: SysEleven Stack, region DUS2

Incident Start: 2026-01-19 16:48 UTC+01:00 (CET)

Incident Stop: 2026-01-19 17:43 UTC+01:00 (CET)


Description:

  • Occurring errors are currently being investigated.

Customer Impact:

  • Connectivity is restricted

Sunday 18th January 2026

No incidents reported

Saturday 17th January 2026

No incidents reported

Friday 16th January 2026

No incidents reported

Thursday 15th January 2026

No incidents reported

Wednesday 14th January 2026

No incidents reported

Tuesday 13th January 2026

No incidents reported

Monday 12th January 2026

No incidents reported

Sunday 11th January 2026

No incidents reported

Saturday 10th January 2026

No incidents reported

Friday 9th January 2026

No incidents reported

Thursday 8th January 2026

INCIDENT: network / DNS all regions

Affected Components: network in all regions

Incident Start: **2026-01-08 16:50 UTC+01:00 (CET) ** Incident End: **2026-01-08 17:50 UTC+01:00 (CET) **


Description:

We are facing Network / DNS issues in CBK, DBL, FES, DUS and HAM. We are investigating.


Update: 17:26

Services are running, network connectivity from outside have issues. Still investigating the network issues. Next update latest 18:00


Update: 17:48

All systems are back to normal, still investigating


Update: 17:50

incident is over


Reason for Outage (RfO) (de)