INCIDENT: Outage of Metakube control plane in HAM Thursday 8th May 2025 14:43:00

Affected Components: MetaKube Control Plane, region HAM

Incident Start: 2025-05-08 14:43 UTC+02:00

Description:

The loadbalancer for the kubernetes apiserver does not properly work for some clusters.

Customer Impact:

• Potential connection loss to the apiserver

Update: 2025-05-08 15:02 UTC+02:00 We have identified and fixed the root-cause of the incident. All clusters are fully operational again.