INCIDENT: Database as a Service connectivity issues, region dus2 Friday 9th May 2025 12:00:00

Affected Components: DBaaS in dus2

Incident Start: 2025-05-09 12:00 UTC+02:00 (CEST)
Incident End: 2025-05-09 12:10 UTC+02:00 (CEST)

Description:

• We are currently seeing connectivity issues with DBaaS in our dus2 region

Customer Impact:

• Databases in dus2 are partly unreachable
• New Databases in dus2 can not be created

Update: 2025-05-09 12:10 UTC+02:00 (CEST)

• The issue has been identified and resolved