All systems are operational

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Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)

We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.

Stickied Incidents

Wednesday 23rd July 2025

SysEleven Database as a Service API INCIDENT: SysEleven DBaaS issues in region DUS/HAM

Affected Components: SysEleven DBaaS, region DUS

Incident Start: 2025-23-07 12:23 UTC+02:00 (CEST) Incident End: 2025-23-07 16:23 UTC+02:00 (CEST)

Description:

We are currently investigating the situation that no new DBaaS instances can be created in the DUS and HAM regions at present. The operation of existing instances is not affected. We will report on further developments here.

Update:

The creation of DBaaS instances in the HAM region is functional again. We are still working on a solution for the DUS region and will keep you informed.

Update:

While all DBaaS instances continue to function as usual, we are still working on the ability of spawning new instances again.

Update:

We are pleased to announce that the creation of DBaaS instances is working properly again.

Maintenance
MAINTENANCE: Cloud Region DBL and BLU, maintenance work on the data center infrastructure

Affected Components: Cloud region DBL and BLU in our Datacenter Lützowstraße

Scheduled Start: 2025-07-29 08:00 UTC+02:00 (CEST)

Scheduled End: 2025-07-29 16:00 UTC+02:00 (CEST)

State: SCHEDULED

Description:

Our data center operator will be performing maintenance work on the data center infrastructure on Tuesday, July 29, 2025, between 08:00 and 16:00 CEST.

Customer Impact during the Maintenance:

  • No customer impact expected

Customer Actions:

  • No customer actions needed
MAINTENANCE: Cloud Region DBL and BLU, maintenance work on the data center infrastructure

Affected Components: Cloud region DBL and BLU in our Datacenter Lützowstraße

Scheduled Start: 2025-07-30 08:00 UTC+02:00 (CEST)

Scheduled End: 2025-07-30 16:00 UTC+02:00 (CEST)

State: SCHEDULED

Description:

Our data center operator will be performing maintenance work on the data center infrastructure on Tuesday, July 30, 2025, between 08:00 and 16:00 CEST.

Customer Impact during the Maintenance:

  • No customer impact expected

Customer Actions:

  • No customer actions needed

Past Incidents

Saturday 3rd September 2016

No incidents reported

Friday 2nd September 2016

No incidents reported

Thursday 1st September 2016

No incidents reported

Wednesday 31st August 2016

No incidents reported

Tuesday 30th August 2016

No incidents reported

Monday 29th August 2016

No incidents reported

Sunday 28th August 2016

No incidents reported

Saturday 27th August 2016

No incidents reported

Friday 26th August 2016

No incidents reported

Thursday 25th August 2016

No incidents reported

Wednesday 24th August 2016

No incidents reported

Tuesday 23rd August 2016

No incidents reported

Monday 22nd August 2016

No incidents reported

Sunday 21st August 2016

No incidents reported

Saturday 20th August 2016

No incidents reported

Friday 19th August 2016

No incidents reported

Thursday 18th August 2016

No incidents reported

Wednesday 17th August 2016

No incidents reported

Tuesday 16th August 2016

No incidents reported

Monday 15th August 2016

No incidents reported

Sunday 14th August 2016

No incidents reported

Saturday 13th August 2016

No incidents reported

Friday 12th August 2016

No incidents reported

Thursday 11th August 2016

No incidents reported

Wednesday 10th August 2016

No incidents reported

Tuesday 9th August 2016

No incidents reported

Monday 8th August 2016

No incidents reported

Sunday 7th August 2016

No incidents reported

Saturday 6th August 2016

No incidents reported

Friday 5th August 2016

No incidents reported