Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)
We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.
Currently it may not be possible to create Cinder Volumes using the SysEleven Stack API.
We are working on a solution and keep you informed.
The outage only affects creating new cinder volumes.
We apologise for any inconveniences.
UPDATE 16:00:
The Cinder API should be functioning normally again. Please contact cloudsupport@syseleven.de if you are still experiencing issues.
Wednesday 18th July 2018
No incidents reported
Tuesday 17th July 2018
ComputeSysEleven Stack Block Storage issues in region DBL
At the moment we are facing issues with the distributed file system, a core component of the SysEleven Stack. At the moment it is possible that virtaul machines can't be spawned or have no write access to their volumes(disks).
We are working hard to resolving the incident and will keep you informed and apologise for any inconveniences.
Update 12:34:
We fixed the issues and are now investigating the root cause.
Monday 16th July 2018
No incidents reported
Sunday 15th July 2018
No incidents reported
Saturday 14th July 2018
No incidents reported
Friday 13th July 2018
No incidents reported
Thursday 12th July 2018
No incidents reported
Wednesday 11th July 2018
No incidents reported
Tuesday 10th July 2018
No incidents reported
Monday 9th July 2018
SysEleven Stack API issues in all regions
Currently we are facing issues with the SysEleven Stack API. We are working on a solution and keep you informed.
The outage only affects spawning new virtual machines or changing existing resources.
We apologize for any inconveniences.
Update: 12:20
We resolved all issues.
Sunday 8th July 2018
No incidents reported
Saturday 7th July 2018
No incidents reported
Friday 6th July 2018
No incidents reported
Thursday 5th July 2018
No incidents reported
Wednesday 4th July 2018
APISysEleven Stack API issues in Region DBL
Currently we are facing issues with the SysEleven Stack API. We are working on a solution and keep you informed.
The outage only affects spawning new virtual machines or changing existing resources.
We apologize for any inconveniences.
Update 14:44
The API is available again. The reason for the short unavailability was due to a software bug.
Tuesday 3rd July 2018
Datacenter Berlin 2 (BKI1)SysEleven Stack Object Storage issues in region CBK
At the moment we are facing issues with the Object Storage in Region CBK. At the moment it is possible that objects can't be read or written.
We will keep you informed and apologise for any inconveniences.
UPDATE 19:54:
We fixed the issues. Every service is up and running again.
ComputeSysEleven Stack Compute issues in Region CBK
Currently we are facing issues with the SysEleven Stack Compute service in Region CBK.
Thus it is not possible to create new instances at the moment.
Also it is not possible to create new Volumes in this region.
Running VMs are not affected.
We apologise for any inconviniences.
UPDATE 16:00:
We fixed the issues and are now investigating the root cause.
Block Storage (Cinder Volumes / M1 Flavors)Cinder API issues in the DBL region
We are currently facing issues with the cinder volume API.
Only creating, updating or attaching cinder volumes in the DBL region is affected.
Running VMs with cinder volumes are NOT affacted.
UPDATE 12:15:
We solved the issues and are watching the systems closely.
UPDATE 13:00:
The issues are solved and we are working on a root cause analysis.
