All systems are operational

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Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)

We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.

SysEleven Support

SysEleven Telephone

Operational

External Ticketing System

Operational

SysEleven Global Services

SysEleven Network

SysEleven Managed Hosting - Region BKI1

SysEleven Managed Hosting - Region BLU1

SysEleven Stack - Region CBK

SysEleven Stack - Region DBL

SysEleven Stack - Region FES

SysEleven Stack - Region DUS

SysEleven Stack - Region HAM

SysEleven MetaKube - Region CBK

SysEleven MetaKube - Region DBL

SysEleven MetaKube - Region FES

SysEleven MetaKube - Region DUS

SysEleven MetaKube - Region HAM

SysEleven MetaKube - All regions

SysEleven MetaKube - Region AWS

Maintenance

MAINTENANCE: SysEleven OpenStack Cloud announcement (CBK)

Affected Components: SysEleven OpenStack Cloud Networking in region CBK

Scheduled Start: 24 Sept 2025, 22:00 CEST

Scheduled End: 25 Sept 2025, 00:00 CEST

State: SCHEDULED

Description:

We will perform maintenance on networking gateways.

Customer Impact during the Maintenance:

Interruption of connectivity of virtual machines of up to 2 minutes
VPN connections could be interrupted for up to 2 minutes

Customer Actions:

no customer actions needed
please inform us if you notice any irregularities

MAINTENANCE: SysEleven OpenStack Cloud announcement (DUS2)

Affected Components: SysEleven OpenStack Cloud in region DUS2

Scheduled Start: 25 Sept 2025, 22:00 CEST

Scheduled End: 26 Sept 2025, 00:00 CEST

State: SCHEDULED

Description:

We will roll out configuration updates on the cloud loadbalancers.

Customer Impact during the Maintenance:

OpenStack and S3 APIs may be unreachable for a short time (1-2 minutes)

Customer Actions:

no customer actions needed
please inform us if you notice any irregularities

Past Incidents

Friday 17th August 2018

No incidents reported

Thursday 16th August 2018

No incidents reported

Wednesday 15th August 2018

No incidents reported

Tuesday 14th August 2018

No incidents reported

Monday 13th August 2018

No incidents reported

Sunday 12th August 2018

No incidents reported

Saturday 11th August 2018

No incidents reported

Friday 10th August 2018

No incidents reported

Thursday 9th August 2018

No incidents reported

Wednesday 8th August 2018

No incidents reported

Tuesday 7th August 2018

No incidents reported

Monday 6th August 2018

No incidents reported

Sunday 5th August 2018

No incidents reported

Saturday 4th August 2018

No incidents reported

Friday 3rd August 2018

No incidents reported

Thursday 2nd August 2018

No incidents reported

Wednesday 1st August 2018

No incidents reported

Tuesday 31st July 2018

No incidents reported

Monday 30th July 2018

No incidents reported

Sunday 29th July 2018

No incidents reported

Saturday 28th July 2018

No incidents reported

Friday 27th July 2018

No incidents reported

Thursday 26th July 2018

No incidents reported

Wednesday 25th July 2018

No incidents reported

Tuesday 24th July 2018

No incidents reported

Monday 23rd July 2018

No incidents reported

Sunday 22nd July 2018

No incidents reported

Saturday 21st July 2018

No incidents reported

Friday 20th July 2018

No incidents reported

Thursday 19th July 2018

API SysEleven Stack API issues in Region DBL

Currently it may not be possible to create Cinder Volumes using the SysEleven Stack API.

We are working on a solution and keep you informed.

The outage only affects creating new cinder volumes.

We apologise for any inconveniences.

UPDATE 16:00: The Cinder API should be functioning normally again. Please contact cloudsupport@syseleven.de if you are still experiencing issues.