Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)
We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.
APISysEleven Stack Neutron API issues in Region DBL
We were facing issues with the SysEleven Stack Neutron API between Dec 29th 2018 and Jan 2nd 2019.
Some Neutron API requests were slow, and a few requests might have timed out and failed. The reason was an almost-out-of-memory situation in the software of one of the three SDN controllers. The problem was fixed at 11:26 CET on Jan 2nd 2019.
Network connectivity of VMs were not affected by this issue.
We apologise for any inconveniences.
Tuesday 1st January 2019
No incidents reported
Monday 31st December 2018
No incidents reported
Sunday 30th December 2018
No incidents reported
Saturday 29th December 2018
No incidents reported
Friday 28th December 2018
No incidents reported
Thursday 27th December 2018
No incidents reported
Wednesday 26th December 2018
No incidents reported
Tuesday 25th December 2018
No incidents reported
Monday 24th December 2018
No incidents reported
Sunday 23rd December 2018
No incidents reported
Saturday 22nd December 2018
No incidents reported
Friday 21st December 2018
No incidents reported
Thursday 20th December 2018
No incidents reported
Wednesday 19th December 2018
NetworkSysEleven Stack network issues in region CBK
At the moment we are facing connectivitiy issues in region CBK on one compute node.
We will keep you informed and apologise for any inconveniences.
Update 11:23: The issue is fixed.
Reason for outage: The SDN agent on one of our compute nodes crashed because of memory pressure. We are investigating the reason for the memory pressure.
