Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)
We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.
At the moment we are facing timeouts in the Network (Neutron) API in region CBK. Managing network resources may not work at this time.
We will keep you informed and apologise for any inconveniences.
Update 2019-03-06 17:12: The issue has been resolved. We applied a bug fix and now the Neutron Network API in region CBK is fully available again.
Tuesday 5th March 2019
No incidents reported
Monday 4th March 2019
No incidents reported
Sunday 3rd March 2019
No incidents reported
Saturday 2nd March 2019
No incidents reported
Friday 1st March 2019
No incidents reported
Thursday 28th February 2019
No incidents reported
Wednesday 27th February 2019
APISysEleven Stack Cinder API issues in Region CBK
Currently we are facing issues with the SysEleven Stack API.
We have noticed, that when creating a new Cinder Volume, it will be in "error" state immediately.
Cinder volumes that have been created before already are not affected.
We are working on a solution and keep you informed.
We apologise for any inconveniences.
UPDATE 16:56: The issues have been resolved. We are now investigating the root cause.
Tuesday 26th February 2019
No incidents reported
Monday 25th February 2019
No incidents reported
Sunday 24th February 2019
No incidents reported
Saturday 23rd February 2019
No incidents reported
Friday 22nd February 2019
No incidents reported
Thursday 21st February 2019
No incidents reported
Wednesday 20th February 2019
No incidents reported
Tuesday 19th February 2019
No incidents reported
Monday 18th February 2019
APISysEleven Stack API issues
We observed an elevated rate of errors, creating local storage virtual machines (L1.* flavor).
Engineers are now looking into the problem and we will keep you informed here.
UPDATE 15:45: Creating L1.* virtual machines currently requires unusual amounts of disk space on the hypervisors. The elevated error rate was because not enough space was left, for short amounts of time. Our engineers have resolved this issue for now, and are still working on a permanent solution.
Please contact us at cloudsupport@syseleven.de if you are still encountering any issues.
