All systems are operational

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Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)

We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.

Maintenance
MAINTENANCE: DBaaS API

Affected Components: ** DBaaS API**

Scheduled Start: 2025-10-30 10:30 UTC+01:00 (CET)

Scheduled End: 2025-10-30 12:00 UTC+01:00 (CET)

State: SCHEDULED

Description:

  • Scheduled maintenance of the DBaaS API.

Customer Impact during the maintenance:

  • Short unavailability (5 - 10 min) of the DBaaS API during maintainance window is possible
  • Managed Databases are not affected

Customer Actions:

  • No customer actions needed
  • Please inform us if you notice any irregularities
MAINTENANCE: MetaKube Platform

Affected Components: MetaKube Platform, all regions

Scheduled Start: 2025-11-04 08:00 UTC+01:00 (CET)

Scheduled End: 2025-11-04 14:00 UTC+01:00 (CET)

State: SCHEDULED

Description:

  • Scheduled maintenance of the MetaKube platform in all regions to ensure reliability

Customer impact during the maintenance:

  • No impact expected
  • Running workloads will not be affected
  • Network availability will not be affected
  • Storage availability will not be affected

Customer Actions:

  • No customer actions needed
  • Please inform us if you notice any irregularities

Past Incidents

Friday 22nd March 2019

No incidents reported

Thursday 21st March 2019

No incidents reported

Wednesday 20th March 2019

No incidents reported

Tuesday 19th March 2019

No incidents reported

Monday 18th March 2019

No incidents reported

Sunday 17th March 2019

No incidents reported

Saturday 16th March 2019

No incidents reported

Friday 15th March 2019

No incidents reported

Thursday 14th March 2019

No incidents reported

Wednesday 13th March 2019

No incidents reported

Tuesday 12th March 2019

No incidents reported

Monday 11th March 2019

No incidents reported

Sunday 10th March 2019

No incidents reported

Saturday 9th March 2019

No incidents reported

Friday 8th March 2019

No incidents reported

Thursday 7th March 2019

No incidents reported

Wednesday 6th March 2019

Network SysEleven Stack issues in region CBK

At the moment we are facing timeouts in the Network (Neutron) API in region CBK. Managing network resources may not work at this time.

We will keep you informed and apologise for any inconveniences.

Update 2019-03-06 17:12: The issue has been resolved. We applied a bug fix and now the Neutron Network API in region CBK is fully available again.

Tuesday 5th March 2019

No incidents reported

Monday 4th March 2019

No incidents reported

Sunday 3rd March 2019

No incidents reported

Saturday 2nd March 2019

No incidents reported

Friday 1st March 2019

No incidents reported

Thursday 28th February 2019

No incidents reported

Wednesday 27th February 2019

API SysEleven Stack Cinder API issues in Region CBK

Currently we are facing issues with the SysEleven Stack API.

We have noticed, that when creating a new Cinder Volume, it will be in "error" state immediately.

Cinder volumes that have been created before already are not affected.

We are working on a solution and keep you informed.

We apologise for any inconveniences.

UPDATE 16:56: The issues have been resolved. We are now investigating the root cause.

Tuesday 26th February 2019

No incidents reported

Monday 25th February 2019

No incidents reported

Sunday 24th February 2019

No incidents reported

Saturday 23rd February 2019

No incidents reported

Friday 22nd February 2019

No incidents reported

Thursday 21st February 2019

No incidents reported