Past Incidents

Between March 7th, 2019 0:00 AM and 01:00 AM (UTC +1) we will perform planned maintenance in Region CBK

During this period the Cinder (Volume) API in the CBK region is not available - leading to a loss of control.

During this period there will be:

• no access to Cinder API, causing loss of control over block volumes. Creation, deletion, modification, attachment, and detachment of volumes will not work.
• running virtual machines will not be affected, attached volumes will not be affected.
• data on the volumes will not be corrupted.
• SEOS (S3) will not be affected.
• network availability will not be affected.

After the maintenance is over, the storage availability zone name will be changed from "nova" to "cbk1". No Heat stack or Terraform state changes are required, if the availability zone was not explicitly specified.

Should you have any trouble following the maintenance work please contact us.

At the moment we are facing timeouts in the Network (Neutron) API in region CBK. Managing network resources may not work at this time.

We will keep you informed and apologise for any inconveniences.

Update 2019-03-06 17:12: The issue has been resolved. We applied a bug fix and now the Neutron Network API in region CBK is fully available again.

Currently we are facing issues with the SysEleven Stack API.

We have noticed, that when creating a new Cinder Volume, it will be in "error" state immediately.

Cinder volumes that have been created before already are not affected.

We are working on a solution and keep you informed.

We apologise for any inconveniences.

UPDATE 16:56: The issues have been resolved. We are now investigating the root cause.