Past Incidents

Between April 4th, 2019 0:00 and 5:00 AM (UTC +2) we will perform planned maintenance in Region CBK

During this period we will update the network and storage system.

During the maintenance window the following services will be affected:

• Network interruption of 60 seconds
• Slower storage access

Should you have any trouble following the maintenance work please contact us.

Between March 7th, 2019 0:00 AM and 01:00 AM (UTC +1) we will perform planned maintenance in Region CBK

During this period the Cinder (Volume) API in the CBK region is not available - leading to a loss of control.

During this period there will be:

• no access to Cinder API, causing loss of control over block volumes. Creation, deletion, modification, attachment, and detachment of volumes will not work.
• running virtual machines will not be affected, attached volumes will not be affected.
• data on the volumes will not be corrupted.
• SEOS (S3) will not be affected.
• network availability will not be affected.

After the maintenance is over, the storage availability zone name will be changed from "nova" to "cbk1". No Heat stack or Terraform state changes are required, if the availability zone was not explicitly specified.

Should you have any trouble following the maintenance work please contact us.

At the moment we are facing timeouts in the Network (Neutron) API in region CBK. Managing network resources may not work at this time.

We will keep you informed and apologise for any inconveniences.

Update 2019-03-06 17:12: The issue has been resolved. We applied a bug fix and now the Neutron Network API in region CBK is fully available again.