Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)
We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.
Maintenance work on our infrastructure in DC DBL, scheduled 5 years ago
Between April 17th, 2019 0:00 and 6:00 AM (UTC +2) we will perform planned maintenance in Region DBL
During this period we will update the storage system.
During the maintenance window the following services will be affected:
Slower storage access
Should you have any trouble following the maintenance work please contact us.
Monday 15th April 2019
No incidents reported
Sunday 14th April 2019
No incidents reported
Saturday 13th April 2019
No incidents reported
Friday 12th April 2019
No incidents reported
Thursday 11th April 2019
No incidents reported
Wednesday 10th April 2019
No incidents reported
Tuesday 9th April 2019
SysEleven network partial outage
A network outage occured on April 9 at approximately 2:45 pm. This caused a temporary interruption in the availability of services from the internet. At the moment all services are available. We are investigating the issue.
Update:
We have temporarily disabled one of our upstream traffic partners who seemed to cause the issues. We expect no further impact on our reachability. We already have request the RFO (Reason for outage).
Monday 8th April 2019
No incidents reported
Sunday 7th April 2019
No incidents reported
Saturday 6th April 2019
No incidents reported
Friday 5th April 2019
No incidents reported
Thursday 4th April 2019
SysEleven Stack maintenance announcement, scheduled 5 years ago
Between April 4th, 2019 0:00 and 5:00 AM (UTC +2) we will perform planned maintenance in Region CBK
During this period we will update the network and storage system.
During the maintenance window the following services will be affected:
Network interruption of 60 seconds
Slower storage access
Should you have any trouble following the maintenance work please contact us.
APISysEleven Stack API issues in region CBK
At the moment we are facing API issues in region CBK.
It is not possible to start, stop or create virtual machines. It is also not possible to create or delete cinder volumes.
Running VMs and the object storage (S3) are not affected.
We will keep you informed and apologise for any inconveniences.
UPDATE 05:45: We are still working on resolving these issues together with our technology partners.
