All systems are operational

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Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)

We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.

Maintenance
MAINTENANCE: Cloud Region DBL and BLU, maintenance work on the data center infrastructure

Affected Components: Cloud region DBL and BLU in our Datacenter Lützowstraße

Scheduled Start: 2025-07-29 08:00 UTC+02:00 (CEST)

Scheduled End: 2025-07-29 16:00 UTC+02:00 (CEST)

State: SCHEDULED


Description:

Our data center operator will be performing maintenance work on the data center infrastructure on Tuesday, July 29, 2025, between 08:00 and 16:00 CEST.

Between 09:00 and 11:00 (CEST), maintenance work will be carried out on the redundant power feeds (A-feed) of the cage power distribution units

As part of this work, the power supply redundancy for the servers in this region will be temporarily suspended. However, this will not affect the availability of your services.


Customer Impact during the Maintenance:

  • No customer impact expected

Customer Actions:

  • No customer actions needed

MAINTENANCE: Cloud Region DBL and BLU, maintenance work on the data center infrastructure

Affected Components: Cloud region DBL and BLU in our Datacenter Lützowstraße

Scheduled Start: 2025-07-30 08:00 UTC+02:00 (CEST)

Scheduled End: 2025-07-30 16:00 UTC+02:00 (CEST)

State: SCHEDULED


Description:

Our data center operator will be performing maintenance work on the data center infrastructure on Wednesday, July 30, 2025, between 08:00 and 16:00 CEST.

Between 09:00 and 11:00 (CEST), maintenance work will be carried out on the redundant power feeds (B-feed) of the cage power distribution units

As part of this work, the power supply redundancy for the servers in this region will be temporarily suspended. However, this will not affect the availability of your services.


Customer Impact during the Maintenance:

  • No customer impact expected

Customer Actions:

  • No customer actions needed

MAINTENANCE: SysEleven OpenStack Cloud announcement (DBL)

Affected Components: SysEleven OpenStack Cloud Networking in region DBL

Scheduled Start: 5 Aug 2025, 22:00 CEST

Scheduled End: 6 Aug 2025, 00:00 CEST

State: SCHEDULED


Description:

We will perform maintenance on networking gateways.


Customer Impact during the Maintenance:

  • Interruption of connectivity of virtual machines of up to 2 minutes
  • VPN connections could be interrupted for up to 2 minutes

Customer Actions:

  • no customer actions needed
  • please inform us if you notice any irregularities

Past Incidents

Wednesday 31st July 2019

No incidents reported

Tuesday 30th July 2019

No incidents reported

Monday 29th July 2019

No incidents reported

Sunday 28th July 2019

No incidents reported

Saturday 27th July 2019

No incidents reported

Friday 26th July 2019

No incidents reported

Thursday 25th July 2019

Network SysEleven Stack issues with VPNaaS in region CBK

At the moment we are investigating issues with VPN as a Service in CBK.

There might be troubles when creating new VPN connections. Existing connections should continue to work.

Please contact our support team at cloudsupport@syseleven.de if you are experiencing any issues.


Update 2019-07-26 14:35: Due to a misbehavior of the SDN software, scheduling of new VPN services was unreliable. Now the service is fully functional again.


Wednesday 24th July 2019

No incidents reported

Tuesday 23rd July 2019

No incidents reported

Monday 22nd July 2019

No incidents reported

Sunday 21st July 2019

No incidents reported

Saturday 20th July 2019

No incidents reported

Friday 19th July 2019

No incidents reported

Thursday 18th July 2019

No incidents reported

Wednesday 17th July 2019

No incidents reported

Tuesday 16th July 2019

No incidents reported

Monday 15th July 2019

No incidents reported

Sunday 14th July 2019

No incidents reported

Saturday 13th July 2019

No incidents reported

Friday 12th July 2019

No incidents reported

Thursday 11th July 2019

No incidents reported

Wednesday 10th July 2019

No incidents reported

Tuesday 9th July 2019

No incidents reported

Monday 8th July 2019

No incidents reported

Sunday 7th July 2019

No incidents reported

Saturday 6th July 2019

No incidents reported

Friday 5th July 2019

No incidents reported

Thursday 4th July 2019

No incidents reported

Wednesday 3rd July 2019

No incidents reported

Tuesday 2nd July 2019

No incidents reported