All systems are operational

About This Site

Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)

We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.

Past Incidents

Wednesday 27th November 2019

SysEleven Stack network maintenance announcement, scheduled 4 years ago

Between November 27th, 2019 00:00 AM and 06:00 AM (UTC +1) we will perform planned network hardware maintenance in Region DBL


Our plan is to have no customer-facing impact, but there is a possibility that reachability and the networking performance of virtual machines will be impacted for a short period of time within maintenance window.

Should you have any trouble following the maintenance work please contact us.

Thursday 21st November 2019

No incidents reported

Wednesday 20th November 2019

SysEleven Stack storage maintenance announcement, scheduled 4 years ago

Between November 20th, 2019 0:00 AM and 04:00 AM (UTC +1) we will perform planned maintenance in Region DBL


During the maintenance window we will update our storage system in region DBL.

Our plan is to have no customer-facing impact, but there is a possibility that the IO performance will be degraded. No other services will be affected.


Should you have any trouble following the maintenance work please contact us.

Tuesday 19th November 2019

No incidents reported

Monday 18th November 2019

Network SysEleven Stack issues in region DBL

At the moment we are facing connectivitiy issues in region DBL.

We will keep you informed and apologise for any inconveniences.

Update 10:10: The issues are identified and resolved.

Sunday 17th November 2019

No incidents reported

Saturday 16th November 2019

No incidents reported

Friday 15th November 2019

SysEleven Stack maintenance announcement, scheduled 4 years ago

Between November 15th, 2019 00:00 AM and 02:00 AM (UTC +1) we will perform planned maintenance in Region CBK


Our plan is to have no customer-facing impact, but there is a possibility that the IO performance will be degraded. No other services will be affected.


Should you have any trouble following the maintenance work please contact us.

Thursday 14th November 2019

SysEleven Stack network maintenance announcement, scheduled 4 years ago

Between November 14th, 2019 00:00 AM and 06:00 AM (UTC +1) we will perform planned maintenance in Region CBK


Our plan is to have no customer-facing impact, but there is a possibility that reachability and the networking performance of virtual machines will be impacted for a short period of time within maintenance window.

Should you have any trouble following the maintenance work please contact us.

Wednesday 13th November 2019

No incidents reported

Tuesday 12th November 2019

SysEleven Stack network maintenance announcement, scheduled 4 years ago

Between November 12th, 2019 0:00 and 1:00 AM (UTC +1) we will perform planned maintenance in Region DBL


During the maintenance window we will update our network service in the DBL region. We expect an interruption of network connectivity of 30 seconds.

  • network availability will be affected
  • state of virtual machines will not be affected
  • storage availability will not be affected
  • SEOS (S3) will not be affected
  • the API will not be affected

Should you have any trouble following the maintenance work please contact us.

Monday 11th November 2019

No incidents reported

Sunday 10th November 2019

No incidents reported

Saturday 9th November 2019

No incidents reported

Friday 8th November 2019

No incidents reported

Thursday 7th November 2019

No incidents reported

Wednesday 6th November 2019

No incidents reported

Tuesday 5th November 2019

SysEleven Stack network maintenance announcement, scheduled 4 years ago

Between November 5th, 2019 00:00 and 01:00 AM (UTC +1) we will perform planned maintenance in Region CBK


During the maintenance window we will update our network service in the CBK region. We expect an interruption of network connectivity of 30 seconds.

  • network availability will be affected
  • state of virtual machines will not be affected
  • storage availability will not be affected
  • SEOS (S3) will not be affected
  • the API will not be affected

Should you have any trouble following the maintenance work please contact us.

SysEleven Stack issues in region CBK

At the moment we are facing issues with one compute node in region CBK.

We will restart the affected VMs running on this compute node and inform the affected when the VMs are running again.

We will keep you informed and apologise for any inconveniences.

Datacenter Berlin 1 (BLU1) SysEleven Backbone - Transit Packetloss

-- ENGLISH VERSION BELOW --

Sehr geehrte Damen und Herren,

heute gegen 12:05 Uhr kam es zu massiven Paketverlusten auf einem unserer Transit Connections. Davon betroffen waren ca. 5(%) des SysEleven Traffics. Der betroffene Traffic wurde umgehend auf andere Verbindungen umgeleitet, so dass gegen 12:15 Uhr kein Paketverlust mehr zu beobachten war. Zur Klärung der Störung stehen wir bereits mit dem entsprechnden Transit Provider in Verbindung.

Bei Fragen und Problemen stehen wir Ihnen gerne zur Verfügung, Ihr SysEleven-Team

--

Dear Mrs. / Mr.,

today around 12:05 o'clock it came to massive package loss at one of our transit providers. About 5% of the SysEleven traffic was affected. We then redirected the affected traffic immediately to other links, so that around 12:15 o'clock no more packetloss appeared. We are already in contact with the corresponding transit provider to clarify the problem.

If you encounter any problems, do not hesitate to contact us, Your SysEleven-Team

Monday 4th November 2019

No incidents reported

Sunday 3rd November 2019

No incidents reported

Saturday 2nd November 2019

No incidents reported

Friday 1st November 2019

No incidents reported

Thursday 31st October 2019

No incidents reported

Wednesday 30th October 2019

No incidents reported

Tuesday 29th October 2019

No incidents reported

Monday 28th October 2019

No incidents reported

Sunday 27th October 2019

No incidents reported

Saturday 26th October 2019

No incidents reported

Friday 25th October 2019

No incidents reported

Thursday 24th October 2019

No incidents reported

Wednesday 23rd October 2019

No incidents reported