All systems are operational

About This Site

Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)

We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.

Past Incidents

Tuesday 3rd December 2019

No incidents reported

Monday 2nd December 2019

No incidents reported

Sunday 1st December 2019

No incidents reported

Saturday 30th November 2019

No incidents reported

Friday 29th November 2019

No incidents reported

Thursday 28th November 2019

No incidents reported

Wednesday 27th November 2019

SysEleven Stack network maintenance announcement, scheduled 4 years ago

Between November 27th, 2019 00:00 AM and 06:00 AM (UTC +1) we will perform planned network hardware maintenance in Region DBL


Our plan is to have no customer-facing impact, but there is a possibility that reachability and the networking performance of virtual machines will be impacted for a short period of time within maintenance window.

Should you have any trouble following the maintenance work please contact us.

Tuesday 26th November 2019

No incidents reported

Monday 25th November 2019

No incidents reported

Sunday 24th November 2019

No incidents reported

Saturday 23rd November 2019

No incidents reported

Friday 22nd November 2019

No incidents reported

Thursday 21st November 2019

No incidents reported

Wednesday 20th November 2019

SysEleven Stack storage maintenance announcement, scheduled 4 years ago

Between November 20th, 2019 0:00 AM and 04:00 AM (UTC +1) we will perform planned maintenance in Region DBL


During the maintenance window we will update our storage system in region DBL.

Our plan is to have no customer-facing impact, but there is a possibility that the IO performance will be degraded. No other services will be affected.


Should you have any trouble following the maintenance work please contact us.

Tuesday 19th November 2019

No incidents reported

Monday 18th November 2019

Network SysEleven Stack issues in region DBL

At the moment we are facing connectivitiy issues in region DBL.

We will keep you informed and apologise for any inconveniences.

Update 10:10: The issues are identified and resolved.

Sunday 17th November 2019

No incidents reported

Saturday 16th November 2019

No incidents reported

Friday 15th November 2019

SysEleven Stack maintenance announcement, scheduled 4 years ago

Between November 15th, 2019 00:00 AM and 02:00 AM (UTC +1) we will perform planned maintenance in Region CBK


Our plan is to have no customer-facing impact, but there is a possibility that the IO performance will be degraded. No other services will be affected.


Should you have any trouble following the maintenance work please contact us.

Thursday 14th November 2019

SysEleven Stack network maintenance announcement, scheduled 4 years ago

Between November 14th, 2019 00:00 AM and 06:00 AM (UTC +1) we will perform planned maintenance in Region CBK


Our plan is to have no customer-facing impact, but there is a possibility that reachability and the networking performance of virtual machines will be impacted for a short period of time within maintenance window.

Should you have any trouble following the maintenance work please contact us.

Wednesday 13th November 2019

No incidents reported

Tuesday 12th November 2019

No incidents reported

Monday 11th November 2019

No incidents reported

Sunday 10th November 2019

No incidents reported

Saturday 9th November 2019

No incidents reported

Friday 8th November 2019

No incidents reported

Thursday 7th November 2019

No incidents reported

Wednesday 6th November 2019

No incidents reported

Tuesday 5th November 2019

SysEleven Stack issues in region CBK

At the moment we are facing issues with one compute node in region CBK.

We will restart the affected VMs running on this compute node and inform the affected when the VMs are running again.

We will keep you informed and apologise for any inconveniences.

Datacenter Berlin 1 (BLU1) SysEleven Backbone - Transit Packetloss

-- ENGLISH VERSION BELOW --

Sehr geehrte Damen und Herren,

heute gegen 12:05 Uhr kam es zu massiven Paketverlusten auf einem unserer Transit Connections. Davon betroffen waren ca. 5(%) des SysEleven Traffics. Der betroffene Traffic wurde umgehend auf andere Verbindungen umgeleitet, so dass gegen 12:15 Uhr kein Paketverlust mehr zu beobachten war. Zur Klärung der Störung stehen wir bereits mit dem entsprechnden Transit Provider in Verbindung.

Bei Fragen und Problemen stehen wir Ihnen gerne zur Verfügung, Ihr SysEleven-Team

--

Dear Mrs. / Mr.,

today around 12:05 o'clock it came to massive package loss at one of our transit providers. About 5% of the SysEleven traffic was affected. We then redirected the affected traffic immediately to other links, so that around 12:15 o'clock no more packetloss appeared. We are already in contact with the corresponding transit provider to clarify the problem.

If you encounter any problems, do not hesitate to contact us, Your SysEleven-Team

Monday 4th November 2019

No incidents reported