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Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)

We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.

Maintenance
MAINTENANCE: MetaKube Platform

Affected Components: MetaKube Platform, all regions

Scheduled Start: 2025-11-04 08:00 UTC+01:00 (CET)

Scheduled End: 2025-11-04 14:00 UTC+01:00 (CET)

State: SCHEDULED


Description:

  • Scheduled maintenance of the MetaKube platform in all regions to ensure reliability

Customer impact during the maintenance:

  • No impact expected
  • Running workloads will not be affected
  • Network availability will not be affected
  • Storage availability will not be affected

Customer Actions:

  • No customer actions needed
  • Please inform us if you notice any irregularities

MAINTENANCE: SysEleven OpenStack Cloud announcement (DUS2)

Affected Components: SysEleven Stack APIs and network gateways in region DUS2

Scheduled Start: 12 Nov 2025, 22:00 CET

Scheduled End: 13 Nov 2025, 01:00 CET

State: SCHEDULED


Description:

We will perform maintenance on the cloud APIs and networking gateways.


Customer Impact during the Maintenance:

  • Several short interruptions of external network connectivity up to 10 seconds each
  • VPN connections could be interrupted for up to 10 seconds
  • SysEleven Stack APIs could be unavailable for up to 10 seconds

Customer Actions:

  • no customer actions needed
  • please inform us if you notice any irregularities

Past Incidents

Sunday 8th December 2019

API SysEleven Stack API issues in region CBK

At the moment we see an elevated API error rate in the region CBK.

We will keep you informed and apologise for any inconveniences.

UPDATE 10:45 CET: The issues are now resolved.

Saturday 7th December 2019

No incidents reported

Friday 6th December 2019

No incidents reported

Thursday 5th December 2019

No incidents reported

Wednesday 4th December 2019

No incidents reported

Tuesday 3rd December 2019

No incidents reported

Monday 2nd December 2019

No incidents reported

Sunday 1st December 2019

No incidents reported

Saturday 30th November 2019

No incidents reported

Friday 29th November 2019

No incidents reported

Thursday 28th November 2019

No incidents reported

Wednesday 27th November 2019

No incidents reported

Tuesday 26th November 2019

No incidents reported

Monday 25th November 2019

No incidents reported

Sunday 24th November 2019

No incidents reported

Saturday 23rd November 2019

No incidents reported

Friday 22nd November 2019

No incidents reported

Thursday 21st November 2019

No incidents reported

Wednesday 20th November 2019

No incidents reported

Tuesday 19th November 2019

No incidents reported

Monday 18th November 2019

Network SysEleven Stack issues in region DBL

At the moment we are facing connectivitiy issues in region DBL.

We will keep you informed and apologise for any inconveniences.

Update 10:10: The issues are identified and resolved.

Sunday 17th November 2019

No incidents reported

Saturday 16th November 2019

No incidents reported

Friday 15th November 2019

No incidents reported

Thursday 14th November 2019

No incidents reported

Wednesday 13th November 2019

No incidents reported

Tuesday 12th November 2019

No incidents reported

Monday 11th November 2019

No incidents reported

Sunday 10th November 2019

No incidents reported

Saturday 9th November 2019

No incidents reported