Past Incidents

Between April 1st, 2020 00:00 and 05:00 AM (UTC +2) we will perform planned maintenance in Region DBL

In order to provide new features and improve stability we will upgrade all OpenStack components in DBL to "Queens".

There will be the following service degradations during the maintenance window:

• API endpoints of the DBL region are not available.

Network connectivity of the VMs and S3 are not affected during the update. The CBK region will not be affected.

Should you have any trouble following the maintenance work please contact us.

At the moment we are looking into potential network issues in the DBL region.

We will keep you informed and apologise for any inconveniences.

UPDATE 16:30: The issue is resolved since 16:00.

We identified performance issues in the storage layer for our S3 object storage service.

A small number of requests to our S3 object storage (SEOS) service in the region DBL might progress slowly or time out.

We will keep you informed and apologise for any inconveniences.

UPDATE 10:00: The issues are resolved.

Between 9:50 and 10:00 we were facing issues with the distributed file system, a core component of the SysEleven Stack. This could lead to potential performance issues with your VM.

We apologise for any inconveniences.