Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)
We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.
SysEleven Stack network maintenance announcement in region DBL, scheduled 3 years ago
Between July 3rd, 2020 0:00 and 1:00 AM (UTC +2) we will perform planned maintenance in Region DBL
We will update the network software (SDN) and expect interruptions of network connectivity of up to 30 seconds per virtual machine.
network availability will be affected
state of virtual machines will not be affected
storage availability will not be affected
SEOS (S3) will not be affected
the API will not be affected
Should you have any trouble following the maintenance work please contact us.
Thursday 2nd July 2020
SysEleven Stack network maintenance announcement (region CBK), scheduled 3 years ago
Between July 2nd, 2020 0:00 and 1:00 AM (UTC +2) we will perform planned maintenance in Region CBK
We will update the network software (SDN) and expect interruptions of network connectivity of up to 30 seconds per virtual machine.
network availability will be affected
state of virtual machines will not be affected
storage availability will not be affected
SEOS (S3) will not be affected
the API will not be affected
Should you have any trouble following the maintenance work please contact us.
Tuesday 30th June 2020
No incidents reported
Monday 29th June 2020
No incidents reported
Sunday 28th June 2020
No incidents reported
Saturday 27th June 2020
Virtual MachinesManaged Platform (PVC) failure of rack (Power/PDU issue)
We have identified multiple systems suffering power loss in a specific rack on both feeds.
Servers are now being restored by re-balancing power connections. Afterwards we will analyse the PDU/Power event.
Please contact us via e-mail or hotline if you encountered problems but did not receive any mail.
Update: 99% of impact has been fixed/workaround-ed. We are recovering remaining systems.Due the power outage we lost one last server completely. The rest is back online.
Friday 26th June 2020
No incidents reported
Thursday 25th June 2020
No incidents reported
Wednesday 24th June 2020
APISysEleven Stack API issues in Region DBL
Currently we are facing issues with the SysEleven Stack API. We are working on a solution and keep you informed.
The outage only affects spawning new virtual machines or changing existing resources.
We apologise for any inconveniences.
Update 14:34 The SysEleven Stack API is fully operational again
Tuesday 23rd June 2020
No incidents reported
Monday 22nd June 2020
Power Feed Maintenance on full redundant components in DC Berlin Lützowstraße, scheduled 3 years ago
We start our maintenance work at 22.06.2020 08:00 am.
Maintenance work on our infrastructure in DC Berlin Lützowstraße
Power Feed Maintenance on full redundant components in DC Berlin Lützowstraße
We start our maintenance work at 22.06.2020 08:00 am.
Sunday 21st June 2020
No incidents reported
Saturday 20th June 2020
No incidents reported
Friday 19th June 2020
No incidents reported
Thursday 18th June 2020
No incidents reported
Wednesday 17th June 2020
No incidents reported
Tuesday 16th June 2020
No incidents reported
Monday 15th June 2020
No incidents reported
Sunday 14th June 2020
No incidents reported
Saturday 13th June 2020
No incidents reported
Friday 12th June 2020
No incidents reported
Thursday 11th June 2020
No incidents reported
Wednesday 10th June 2020
No incidents reported
Tuesday 9th June 2020
No incidents reported
Monday 8th June 2020
No incidents reported
Sunday 7th June 2020
No incidents reported
Saturday 6th June 2020
No incidents reported
Friday 5th June 2020
APISysEleven Stack API issues in Region CBK
Currently we are facing issues with the SysEleven Stack API in CBK. We are working on a solution and keep you informed.
The outage only affects spawning new virtual machines or changing existing resources.
We apologise for any inconveniences.
Update 11:40: The API is available again. The issues are now resolved.
Thursday 4th June 2020
Block Storage (Cinder Volumes / M1 Flavors)SysEleven Stack issues in region DBL
We were facing short API problems with block storage volumes API (Cinder) in region DBL.
It was unable to create new volumes. Existing attached volumes were working without any problems.
